ZERO STARS (app forced me to give 1 star)
False advertising, dirty pillows, non responsive and unaccommodating host. The list goes on.
This is an example of a hidden grenade on Vrbo. Friends and fellow travelers BEWARE. DO NOT believe everything you read on Vrbo listings and DO NOT expect help from Vrbo when a property owner is not accepting fault like this one.
This “little piece of paradise” was more like a little piece of disappointment. We lost out on money and hours of vacation spent arguing with Gail (who can’t spell and has zero sense) and Vrbo with their awful hold times and horrible customer service.
What you don’t read in the reviews on this property is the owner left us with ZERO instructions to get to her place, a wrong address AND wrong pin drop (we spent at least an hour asking locals how to find it and the name of the place wasn’t even correct. Casa del Sol? What is that a nickname for the place? It’s Loreto Shores) non responsiveness until we complained, sweltering heat inside the place (who doesnt at least turn on a fan in 100% humidity knowing guests are coming???), one of the three AC units didn't work (she said they all worked- that is a lie), brown stained pillows everywhere and best of all? The place is in an RV home park not mentioned anywhere in the listing.
People BE WARNED!
PS- after going back and forth with this woman ALL DAY on our honeymoon she said we were blackmailing her because we threatened to leave a bad review and turn us into immigration... we are vacationing. DO NOT BOOK