I don't often leave reviews, but Casa McGann was a special experience. The guest home was more than adequate for 5 grown men. The property is nicely laid out, 5 min walk to the hotel for drinks/meals, etc.
The extraordinary component of this place that sets is apart from any other I've been too, is the team that assists you during your stay. Rogelio is incredibly responsive as the House Manager, he answered my 600 questions via WhatsApp in the weeks leading up to our trip. His english is fluent, he greeted us upon our arrival, made sure the house was clean and walked us through. He also is a very good chef with professional experience in Las Vegas, HIGHLY recommend his chile rellanos, actually all of his food (we had 2 dinners, breakfast and lunch). The man is on top of everything, from food, to arranging our ATVs, to making sure the kayaks were ready. Really can't say enough... Also, Maria is fantastic, she was prompt every morning, cleaned up our mess (so no flies hanging around sink, sheets folded perfectly, etc). She also speaks english quite well, very pleasant demeanor, etc.
The only setback during our stay was that the pool heater was not working. While visiting in December, the winds were high, it was quite chilly, the ocean rough, the days were short. So having the pool heated to 85 degrees was something I spoke to Rogelio about in advance, he was going to make it happen. Unfortunately, just before our arrival, the pool heater broke. I would have been suspicious of this, if I hadn't seen Rogelio on the phone, by the pool trying to fix it himself for the two days we were there. The property is somewhat remote, so getting new parts is difficult. However on our 3rd day, the heater was fixed, and we had 2 days with a very comfortable pool that become our central activity for the remainder of the trip.
There are circumstances that are unforeseen, and the measure of a good owner/property manager is how they react. I could not have asked for more effort from Rogelio, he knew this was important for our group, and he eventually solved the problem. This is why I gave this property 5 stars. Thank you Rogelio and Maria!
-Kris