Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arriving we realized that the door code was not provided in the rental "Guide" we were provided. I had to call three different times to get one. The first representative said he would text me the code and never did. The second representative gave us a code that did not work, after we were locked out, prompting the third call.We checked in on a Saturday and the garbage can outside was already overflowing with trash. When I called the office, I was told the trash pickup would be on Thursday; really. I asked what we were to do with our trash for the next four days. After a brief hold, I was told that maintenance would be by later that day to pick up the trash. That took another two days! When it was finally picked up, all I got was excuses as to why the can was full. This should have been addressed when the previous renters checked out!There were no dish towels in the kitchen, there are no storage racks in the freezer section of the refrigerator, the ice maker leaked, and the ice dispenser did not work. While the description of the property indicated pet friendly there was no place in the back yard for the dog to go; it was all paved in with pavers. There is a man-made fishpond in the back yard that was not working and it was full of yard trash and bugs. The outside patio furniture, in the back yard, was dirty and the outdoor area was over ankle deep in leaves!The location is a great location close to the historic district, we were very disappointed with out stay!