This unit and resort has some wonderful features. The actual unit we reserved had very comfortable mattresses, which we appreciated. Two master suites made the stay very comfy. The kitchen was very well appointed and we had everything we needed for cooking. Our living room was also well done with tasteful, comfortable furnishings. Updated fridge and appliances all worked as expected. The view from the balcony and bedrooms was amazing. We also used the spa and were pleased with the massages.
The property has some quirks that we didn’t expect. The third bedroom with twin beds has an exterior entrance/exit, which was not an issue with teens, but might be problematic with small children. It opens to an area that is accessible to trash chutes and a service elevator. The private elevators open with just your key, which is pretty cool. You can leave the doors to your unit open to the nice sized foyer outside the elevator and no one else can access your unit. However, we locked ourselves out and forgot the key. I eve you’re IN that elevator, you can’t return to your room without the key. It’s also tough if you’re traveling with a group and you need to get to and from each other’s rooms.
Due to Covid, the tennis courts, gym, and basketball courts are closed, which was disappointing. However, you will be given gym access to a local club should you need it. This info wasn’t available in our vrbo listing, so check first!
Lastly, our customer service rep, Breanna, was awesome. She responded so quickly via email to the lockout and other minor issues. She did a wonderful job.