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It was a pleasure having you and your group. Thanks for leaving the house neat & tidy. Please return anytime.

Thanks for leaving the house in such great shape. It was so neat and tidy. I know the housekeeper will be very happy when she arrives to clean it. It was a pleasure having you as a guest. Please come back anytime.

I'm glad you & your family were able to visit our area, experience some of what El Dorado County has to offer & enjoyed the home. Thank you for leaving the house in such clean & tidy condition. And please come again anytime.

Very low key & independent guest. Left home clean & tidy , welcome back anytime.

Thank you for the great review. It was a pleasure to have you. Also thank you for leaving the house so clean & tidy. It is much appreciated. Please come again.

Thanks for your stay Anita. It was a pleasure having you & your group as guest. I appreciate you leaving the house in such excellent condition. Please return anytime.

You're welcome Kathe. It was a pleasure having you. Thank you for being so understanding out PG&E shutting off the power and for leaving the house so clean and tidy. Hope you had a relaxing time and return again.

I'm glad you enjoyed the home. Sorry the information about the separate unit below was overlooked. It is clearly listed in the description of the home. Also, there is wifi and the password is written on the smaller chalkboard that is hanging in the living room. Thank you for your stay.

Sherry was very friendly and we communicated back and forth several times prior to her stay. It was not only a surprise but a disappointment to read her review and feedback as I had not heard from her during her stay and had no knowledge of the disturbances she spoke of. Therefore, I assumed everything was good. The downstairs tenants have always been very respectful and mindful of guest. They said the few interactions they had with Sherry and her group were friendly ones. Therefore, they were not aware there were any issues either. Our goal is to provide a nice home in a relaxing environment for a fair price and we certainly would have made every effort to be sure this was the case had we known there were any issues during her stay. Again, I apologize for the inconvenience and wish we would have been notified immediately. Thank you for leaving the home neat and tidy. It is very much appreciated.

This was an unfortunate situation. The caretaker had recently moved into the lower unit (which is a completely seperate unit with a seperate driveway as well) and I did not realize the VRBO listing had not been updated, as the other rental websites had. We would like to clarify, nobody lives in the travel trailer. The caretaker leaves his dogs in it when he's not home to prevent them from disturbing the guest. The caretaker is a "friendly young man" as described by previous guest in their reviews. And is not bothered or disturbed by our guest. There are several reasons we have a caretaker on the property. Main reason being safety, as having an empty home that no one oversees with guest constantly coming and going could lead to issues. Also the county of El Dorado charges a lower tax rate if someone is living on the property. Just to list a few. However I do understand you were under the impression there would be no one else around and I am sorry. We are going on 5 years of hosting with wonderful reviews. We take pride in providing a beautiful home at a reasonable cost and offering a good experience. Please know we take your concerns into consideration and appreciate the feedback. Again, I am sorry.