2/10 (非常に不満)
Lyndsay H.
2025 年 5 月 28 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Last minute cancellation
I would not recommend booking this property at any time. The communication and follow through was horrendous. When I did not receive check in instructions, I messaged the owner and did not hear back. When I called the next morning, he stated that he had not been able to open the house because of a family emergency but did not have the courtesy to call and let us know. We had people flying in for a family reunion from multiple states on a holiday weekend and had to search for a new property with 24 hours notice. If I had not called, we would have shown up to an unavailable house. The owner tried to say he was working on a different house but it had significantly less bedrooms and would not work. We then had to fight to get a refund despite him saying he had already processed it. When we contacted VRBO they said no request for a refund had been made.
Lyndsay H.
2025 年 5 月に 4 泊滞在
