The house was just what we needed as far as space and beautiful water views with great bedrooms and spacious kitchen and dining with large dining table. We were there for my son's wedding and were housing several family members arriving for the wedding. But we did have a couple of problems. When we arrived all the bedding on the 2nd floor was laying in the floor and the office had closed. The 1-888 # was not helpful at all and said we would have to wait until the next day when someone was back in the office, which was unacceptable as I had family coming in that night to occupy the beds with no bedding. So I give the customer service 1-888# a big fat ZERO. However, Craig at the Dunes office called me back and immediately contacted the maid service and found out there was a miscommunication as they had cleaned the house and made the beds and when someone came to replace the mattress pads, they left the bedding off. Maid service came back over at 7:00 pm and made the beds with fresh linens and vacuumed that floor, for which I was very grateful. Then that night the smoke detectors beeped all night. Again I called the office, and Craig had maintenance come and fix the detectors that day. So Craig at the office at Dunes properties was great and helped make our stay as good as it could be by addressing the issues. We all loved the house, however, from what I understand, it had been vacant awhile and it showed. It needs a deep cleaning. It was superficially cleaned and the downstairs floor had sticky spills on it, the counters were not wiped thoroughly and it was dusty. Including webs on the rockers outside and the steps up to the front door. Also the dishwasher is old and had to slam several times to get it to stay closed and has broken parts. The house just needs some TLC and updating, but it is spacious, beautiful and a beautiful location and served the purpose for what we needed for the wedding weekend. I would use it again.