The location is perfect. The pools were very clean, warm and fun. The beach right across the street was about a 10 minute walk using the elevators.
The room itself was dirty and clearly not maintained. The shared bathroom toilet was clogged most of our trip. We called maintenance and they came and told us the toilet needed to be replaced. The bunkbed was unstable and wobbly. The patio furniture was literally falling apart. Every chair outside was missing a piece under the leg so they were unstable. The floors were disgusting, so the cleaning service never cleans them. The slidding door was so hard to open, the handle broke off. Maintenance came and fixed the handle and said the wheels need to be replaced and the track was very dirty. The master bedroom was 10 degrees hoter than the rest of the condo. The appliances were old and hard to use. The fridge kept freezing everything. The pans were so old, they made the food taste weird. The couch in the living room is old, stained and dirty. The cusions are so flat you can feel the frame when youre sitting on it. The linen on the beds were so old, they had little balls on them so bring your own sheets. Everything was very cheap, old and dirty. We will definitely be back to the restort, but not in this unit!
The company itself answered all of our questions very fast and had maintenance out quickly.