So........we get to property on check in day after check in time (not earlier) and they gave us the code for our room, didn't work, gave us another one, didn't work, come to find out they had put other guests in our room that were supposed to be in a completely different tower, took a few hours for this to be resolved but poor guy working check in desk was wonderful in helping us. Elevators in west tower sketchy at best. Rip in bed skirt, cracks in lampshades in living room, bathtub in private king bedroom needs to be replaced, bottom seal on front door needs replaced and never could get sliding door in living room to lock, had to ask about all the included freebies that information was not freely given. Now with all the negatives out of the way, room exactly like pics, view beautiful, walking distance to shopping and restaurants, beach chair team wonderful and went above and beyond, several beach items located in closet of laundry room.