Host Lilian met us upon our arrival, ran through the basics, and made herself available should we have any problems/questions. The apartment was clean, comfortable and very well appointed with 24 hr staff at the front desk. My only criticism would be that there are no amenities in the immediate area, so we could not just pop out to grab supplies / a bite to eat, as we did not have a vehicle. Fortunately, bikes are included, so it wasn’t so bad!
The condo’s located midway between Tulum Pueblo and the beach, which was nice. It’s a really nice place and the pool can’t be beat!
Would definitely recommend, especially if you have a vehicle.