This was our first VRBO booking and I cannot think of a single thing that could have been better. Prior to booking, Conrad and Kathy were available for any questions I had. We traveled with our 4 kids, 7, 5, 2, 1. Not only did we have a baby bed (pack and play with new sheets) set up upon arrival, but also also a seat for the baby at the table. The kids loved that there were arcade games downstairs as well as a few toys to play with. The house was stocked with all necessities. Location is great and super close to RMNP entrance. Having never booked a VRBO before, I was nervous, but the communication was fantastic. I would definitely stay there again.