We have a rather large family and it is often difficult for us to find a place big enough for all of us to stay during vacation. We have 6 children who are all in their teens! Overall this place was satisfactory and we would return without hesitation. There was enough space for everyone and having access to a kitchen and two bathrooms made our vacation much more enjoyable than ones we have taken in the past where we stayed at hotels. And just a helpful bit of info....park on the 6th floor of the garage, take the bridge to the complex, then use the stairs to get to the 7th floor. It'll save a ton of time and energy!
I will go through the positives first. The location is great! From the front balcony you see the beach, from the back balcony you overlook the lake. There is plenty of wildlife in the lake to look at including alligators, turtles, and fish. The bridge around the lake offers an area for a nice walk. There were live musicians each night singing at the restaurant downstairs viewable from the balcony. There is a light show on the lake at night. It's a short walk across the street to get to the beach. Everything inside the condo was exactly like the pictures advertised. Enough cookware, dishes, tissue, laundry detergent, and dishwashing liquid were supplied. The room was clean and smelled nice. The wifi would not work initially but after a quick call to vacasa they had it fixed and working. Location is within walking distance to walmart, a convenience store, several places to eat, and multiple recreational places. The pools are nice. Everything was in proper working order. Check in and out procedures were clearly provided and were contactless. Security on site. Room was ready upon arrival.
Now the negatives. The beds are horrible! Both larger beds are caved in on one side and the sofa bed was broken. Sleeping comfortably was difficult for everyone. The complex only has 2 sets of elevators and the wait time for an elevator typically exceeds 20 minutes. Be prepared to either waste a ton of time or walk quite a few flights of stairs if you go anywhere. Very few trash bags were supplied. Painters were working on the balcony throughout our stay although the schedule for maintenance did not include that unit on those days so several days we had wet paint on the balcony and strangers directly outside our window. This place is huge and is super busy all the time. There are only 3 pools, not 5 as advertised and they are all outdoors and usually crowded. Gate to private beach access was never locked so everyone uses it, not just people staying at condo. Private beach access does not include seating, beach chairs and umbrellas must be rented at the beach for an additional fee. This unit is located on the 7th floor which does not connect the parking garage to the complex. In order to get your belongings to/from your room and vehicle you either wait an extremely long time for an elevator or take it up/down the stairs. Only enough wristbands were supplied for each person to have 1 that has to be worn at all times, we stayed for 5 days, wearing the same band the entire stay was gross.