The check in states that they will let you know as soon as space is ready, prior to 4 o’clock check in. We waited around and saw the cleaning ladies depart around 2:30 so thought a text would come stating our property was available but that didn’t happen. I had to reach out (after 4 pm check in time) to have them reset the lock code because the code didn’t even work which was frustrating . We were having another couple stay with us, meeting from different locations. Good to know that you can only one parking pass per unit. Have to park at separate location, which was inconvenient. And lastly the walls are extremely thin and you can hear everything upstairs. Sounded like they were playing soccer at all hours, toilets flush, people talking. Otherwise, not a bad place!