Overall we had a wonderful experience! The location is perfect - super close to major retailers, and other highlights such as Disneyland or Laguna Beach, etc. It's in a great, safe neighborhood with plenty of walking and running spaces, and a playground nearby too. The parking garage was super easy to operate and coming and going was seamless. We especially appreciated the high chair, bunk beds, and crib available for kids. We traveled from abroad via LAX and also appreciated arriving to find plenty of toilet tissue and paper towels, as well as other great amenities such as shampoo, soap and other basics like a bit of laundry detergent. That being said, little things were a bit frustrating. All cleaning supplies, I assume, are either kept with the housekeeper or locked away. I requested access to a vacuum which took a few days to acquire and even then it didn't work. There is a large bottle of vinegar available which I was able to use for cleaning, but I found it really frustrating to be on my hands and knees cleaning the floors and tabletops with paper towels and a concoction of vinegar I whipped up in the absence of any cleaning items. For short-term visits, this may not be an issue, but we stayed for 2 weeks with a 15-month-old, so a vacuum and basic cleaning items would have been very much appreciated!
I did read previous messages people posted about the ledge/stair in the living room, and the neighbors. The stair is one small step once you enter the home (which is probably where the photographer stood when taking the photos). It does blend into the floor, but we did not find it to be a problem. Also, I'm very much under the impression that the neighbors do not appreciate the home being a rental (which is in a gated neighborhood on the golf course). Since our visit was more long-term, we did our best to keep a low profile and be respectful. We did not have any issues, but it does make staying in the home a bit uncomfortable.
The only last thing is that a few items are a bit run down. Some kitchen supplies are absent such as measuring spoons (except for one 2 tbsp spoon) and a blender to name a few. But, again we stayed for 2-weeks and found the location and property to be great. If you can get creative, you'll also enjoy your stay!