テジャクラの新しく改装されたビーチフロントホテル

Hello Monika, It was an absolute pleasure to host your group. Thank you for the nice compliments, we are glad that everyone had enjoyed their stay and left the Villa in fully refreshed and relaxed condition. Warm regards, Michael

Thank you Cameron for having stayed with us. We are glad that you and family had a wonderful and refreshing time at the Villa. And yes, the village roosters send their regards too :-) Cheers!

Thank you for having stayed with us and we will use this as valuable input for the future improvements. Please let us provide some more info to answer your concerns: 1. Trash issue on the beach: Bali is unfortunately not immune from the generic trash problem attacking most beaches worldwide. The village where the Villa is located already has a thrice-weekly garbage collection system, which goes to central processing area. The unfortunate event of trash dumping in the nearby creek has been immediately investigated with the local authority and most likely came from a one off unauthorized external party dumping building materials without our knowledge. The villa owners and local community have been working hard to solve the issue of plastic pollution on the beach and will continue to do so. 2. Housekeeping - When the villa is locked by the guest during the day, we would like to be considerate of our guest privacy by not entering the villa. This can cause misunderstanding between the staff and our guest on housekeeping access. A communication protocol had been put in place to ensure a better coordination and communication in the future with the guests regarding the cleaning time when guests are not around. 3. Dinner service: we always try our best to cook the best and freshest quality of farm and sea to table meals for our guests. Our staff is trained to check with the guests on regular basis to make sure that they have everything they need during meal time. This includes cleaning used or dirty plates and glasses and cleaning the table as soon as meal is done. This is how our culture shows appreciation and respect to our guests. I am sorry if you feel rushed since that is not our intention. 4. Kitchen facilities: We have limited cooking utensil since our chef prepares the meal in the central kitchen organized by our villa manager. Our kitchen is not designed and equipped for heavy day-to-day cooking. It serves as a warm up station and light cooking. Overall we would like to thank you for recognizing the hard work performed by some of the staffs however we believe that these issues could have been addressed and avoided if you had expressed them with Bapak Dewi, our villa manager, during your stay as he checked with you to make sure that your needs were being met on daily basis. Again thank you for staying with us and warm regards from myself and the rest of the staff at Tejakula. We hope that you would consider visiting us again in the near future. Michael

Dear Beth and Family, On behalf of the Villa Uma Suksma staff I would like to sincerely thank you for the appreciation given for the hard work done that we have been doing to make the stay of our guests more enjoyable and comfortable. Nothing satisfies us more than guests leaving home with happy memory on the villa and Bali in general. Likewise we truly enjoyed the visit of your family who came all the way from Montana, you all had been a wonderful guest and we would surely be looking forward to hosting your group again in the near future. Warm regards from Michael (Owner)

Bonjour Alain, Nous vous remercions d’avoir passé votre séjour chez nous et nous espérons que vous ayez été sortis avec un excellent esprit et dans un état très bien reposés et rechargés. Nous aimerions apprécier vos commentaires et nous allons prendre tour les moyens nécessaires afin d’améliorer la qualité de notre service. Meilleures Salutations, Michael – Le propriétaire

Hello Marina, On behalf of the Villa staff led by Pak Dewi and Bu Lusi, we would like to thank you for all the kind words and complements but most of all we are delighted that you and your friends had a wonderful time and memorable stay at our place and in Bali in general. We are always thriving to provide the best services to our guests and we will surely take onboard any constructive input to further improve our service quality. We would surely be glad to welcome again your group anytime in the future, and we hope that you have returned to your home country fully refreshed and rejuvenated.

Hallo Klaus Wir möchten uns bei Ihnen dafür bedanken, dass Sie sich entschieden haben, 2 Wochen bei uns zu bleiben. Wir bedanken uns sehr für Ihre Freundlichkeit und Ihr Bemühen, das Haus sauber und organisiert zu halten, und schätzen Ihren Respekt gegenüber den Mitarbeitern vor Ort sehr. Wir würden uns freuen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Michael (Besitzer) Hello Klaus, We would like to thank you for having chosen to stay with us for 2 weeks. We really appreciate your kindness and effort to keep the house clean and organized and we highly value your respect to the local staff. We would love to be able to host you again in the near future. Warm regards, Michael (Owner)

Liebe Christiane, Ich möchte mich im Namen der Mitarbeiter der Villa Uma Suksma bei Ihnen dafür bedanken, dass Sie während Ihres Aufenthalts bei uns ein so wunderbarer und liebenswerter Gast waren. Wir schätzen auch Ihre Wertschätzung für die lokale Kultur und den freundlichen Umgang mit dem lokalen Personal, das alles getan hat, um Ihren Aufenthalt unvergesslich zu machen. Wir würden uns auf jeden Fall freuen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Michael (Eigentümer) Dear Christiane, I on behalf of the Villa Uma Suksma staff would like to thank you for being such a wonderful and lovely guest during your stay with us. We also highly value your appreciation towards the local culture and friendly interaction with the local staff who were doing all they could to make your stay memorable. We would certainly like to host you again in the near future. Warm regards, Michael (Owner)

Halo Daniela, glad that you and family had a lovely time at our lovely Villa, this excellent appreciation will mean a lot to the Villa staff that had put their best effort to make your stay enjoyable. Hopefully you had returned with a fully refreshed state of mind and fully rested condition. Cheers