Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arriving in our room, we noticed an incredibly strong smell of paint fumes as though our room had just been painted. The odors were so strong that it caused headaches. I called the main number twice and was never connected to the appropriate people, was hung up on once, and no one ever called me back. I went to the front desk to complain and they had no record of any calls. They were allegedly sold out so offered to bring a fan to our room. Upon delivering the fan, staff realized how bad the smell was and mentioned that housekeeping had indicated that the smell would be a problem earlier in the day. They moved us into another room for one night but had to move us back the next day. Windows and sliding door were left cracked with the fan running over night. There are no screens on windows or doors so couldn't be left more open due to bugs and bats (which like to hang on the balcony walls). Staff said maintenance would stop by in the morning to help try to fix the situation. The next day, the odor was still incredibly strong. Maintenance didn't arrive until we contacted the front desk again mid-morning. Two more fans were added, we tried our best to create a wind tunnel to get the fumes to subside and again we had to sleep with the window and door cracked. This was by far one of the worst stays I've had anywhere. Not sure if the paint issue was the individual owner's fault, the management company, or both. I had stayed here several years ago, had a great experience, and recommended this place to others but will likely never go back.