Well, where do I start. Pictures are not like the website! There is the same furniture but not like the pictures. Cleanliness was one star at best. Old floors, nasty area rugs which covered up the floors, or tried too. the furniture looked like it was purchased at a second or third hand store. Different types of furniture, dining tables and chairs were different, rips in the living room furniture along with the numerous stains on the furniture (who knows what the stains were), missing blind and the blinds that was there was really dusty. Picture show quilts on the beds but there is only sheets, no blankets for the beds. We had to ask for them. Laundry room was where they stored the extra accessories for the home. Christmas decorations along the home inside and outside. Location had a game room (closed in garage) with a foosball table but you play because some of the handle were broken and left on the table. Exterior was very dated and unclean. really wanted to get into the spa but didn't because of what I had already seen and ended up not getting into period. Old door thrown on the ground in the corner of the shelter where the spa was. Broken gate that led to the next piece of property next door. They charge you a cleaning fee but YOU have to start a load of bath towels in the washer and if there is any dishes that are dirty you have to start that for them as well. So, after doing all of that I just went ahead and took out the trash to make it a trifecta. We took pictures of all of this but there is nowhere to put them on here for proof. Everything was just outdated and needed to be refreshed. When I go on vacation and pay a lot of money to go somewhere I want it to be an improvement than my house that I left to go on vacation. Will NOT use this location again when we go and stay at Pigeon Forge.