My husband and I stayed here for our honeymoon and absolutely LOVED the room. From one direction you see gorgeous views of Diamond Head, and the other the beautiful ocean. You can see the sunrise come up over the Mountain right from the room, or you can walk to the pier which is right past the hotel. We had an issue with the TV connection when we first arrived, and Marbella was right on top of it making sure it was taken care of. There was NO lapse in time communicating on their end, which we really appreciated! The room actually had more than the description (unless I didn’t notice it when we booked). They provided pretty much everything including beach towels, beach chairs, a beach bag and flippers for snorkeling. Everything else in the description was on point (if not more) and we had EVERYTHING needed to cook. They provided dishes, silverware, coffee, sugar, trash bags, all the cookware, a bottle opener, a water cooler, dish soap/sponge, paper towels, toilet paper, bath towels, a pack and play, two blow up mattresses, an iron, a blow dryer, shampoo, conditioner, body wash, a vacuum, mop, broom and dust pan and also extra heavy blankets (I’m extremely Anemic so that was a huge bonus for me)! Everything was well labeled for locating it too!
After checkout they did hold our bags so we didn’t have to lug them around (as we had a large gap between checkout and our flight), but the Hotel itself didn’t seem to want to do it. We were told others had priority because we weren’t “their guests”, which was the really the only downside because we were told that was a service offered.
I don’t believe this was actually an issue with the rental company itself (considering how well we were accommodated), so regardless, we give this rental 5 stars!
Thank you so much for letting us stay in your second home, we had a wonderful experience! ❤️