ビーチフロント!!! ビーチからのステップ-素晴らしい景色

We are glad you enjoyed your stay and hope to have you stay with us again in the future! We are working on pricing to replace the carpets this off season.

Thank you for sharing your feedback about your recent stay at one of our TideWatch Vacations properties. We sincerely apologize for the issues you encountered during your visit. Your experience does not align with the high standard of service we strive to provide and the memorable experiences we aim to create for our guests. We deeply regret any inconvenience caused by the cleanliness issues you faced and the subsequent maintenance concerns. As a team, we take accountability for falling short of your expectations and not promptly addressing the situation to your satisfaction. Your comfort and satisfaction are paramount to us, and we understand that we let you down in this instance. We truly appreciate your understanding in allowing our team to address the concerns with mildew and cleanliness. However, it's clear that your experience did not meet your expectations, and we sincerely apologize for the disappointment you felt with the offered alternative home as well. We're committed to learning from this experience and taking immediate steps to prevent similar issues in the future. We understand your decision not to return, but should you ever reconsider, we'd be grateful for the opportunity to restore your faith in our service and provide you with the exceptional beachfront experience you were initially seeking. Once again, we apologize for not delivering the experience you deserved. Thank you for bringing this to our attention and allowing us to address the situation. Warm regards, The TideWatch Vacations Team

Thank you so much for your wonderful 5-star review! We're delighted to know you had a great stay. It was a pleasure hosting you, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon for another memorable stay!

Thanks for posting a review of the property and we are glad you enjoyed your stay. The housekeepers called the office when the home was ready and they indicated you were checking in early as they were leaving which is why you did not receive a call back. We hope to have you stay with us again on your next visit to the area.

We are glad you enjoyed the property and Harbor Island. We have improvements scheduled for this offseason. We hope to have you stay with us again on your next visit!

We were shocked when you reported these issues upon check-in and offered to send housekeeping back to finish cleaning and understand with Covid why you did not want them to return. Regardless the property should have not been left in this condition. We have since changed housekeeping services and performed a deep clean. We are in the process of upgrading the appliances and bedding after the summer.

If you ever have issues upon arrival please let us know. The housekeepers were not finished cleaning when you checked in. She. You spoke to Doris you stated you would rather checkin early and not have the housekeepers come back to finish.