2/10 (非常に不満)
Sydney&Trevor B.
2024年5月19日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
DO NOT BOOK PROPERTIES WITH JOYCE
My husband and I booked this house for our wedding weekend, so our friends could all stay together the night before our wedding. Before we even arrived at the house, we were being harassed by the owner, Joyce. She messaged us and said that we needed to send over our credit/debit card information for any potential damages, even though we had already paid in full. We called VRBO, and they told us to never give this information to a host, and that we were already fully paid. I responded nicely, explaining the situation hoping to clear up any issues. She continues to threaten to call the police on us, kick us out of the house, and guilt us, still all before evening ARRIVING at the property. We followed every single rule on VRBO, and she messages me the morning of my wedding as we are getting ready saying that she is going to kick us out and said she was “disappointed in me” and that I “wasn’t being truthful.” My husband called her to explain that we had done nothing wrong. We never broke a single rule on the VRBO listing, yet we had to spend the entire weekend arguing with this woman. I now have a friend renting another property from Joyce, and the exact same thing is happening. She is threatening to charge an absurd amount of money for damages before they even get to the house. Joyce, you are in the wrong business and need to stop harassing guests. I am so disappointed in you.
Sydney&Trevor B.
2024 年 5 月に 3 泊滞在
