Check in process was nice and also the staff, the advertisement for this location was completely off, when we arrived to beach woods the front of the resort was lovely, when we got to our room we were surprised at how the room was, we saw so many big black ants in the kitchen area, the bed was supposed to be a king size which it wasn’t, we had stains on the couch, and carpet wasn’t clean. We felt like our money was wasted, we were so disappointed we left early. I’m not trying to knock the place I just think for the amount of money you put out it should be sooo much better.