新しいリスト！ モダンなコンドミニアムとプライベートバルコニー、共用プール/グリルそばのビーチ

Hi, Roy. Thank you for providing us with this valuable feedback. We apologize for the issue you had with the carpet and mattress. We appreciate you bringing your concern to our attention and giving us the opportunity to look into it and address it. We have informed our local operations manager of all your concerns and will ensure that additional care is taken when cleaning the home between reservations. We had a great time having you as our guest, and we hope to host you again.

Hello Kailey, Thank you for sharing your feedback with us. We are delighted that you chose our home for your stay. We want to sincerely apologize for the issues you experienced and any frustration this caused during your stay. Please know that we have addressed these concerns with our local team to ensure they are resolved promptly. We truly appreciate you bringing this to our attention, as your experience helps us improve our services. Our commitment is to provide you with a comfortable and enjoyable stay, and we hope to have the opportunity to demonstrate that to you in the future.

Thank you for taking the time to share your experience. I’m truly sorry to hear about the issues you encountered with the dishwasher and the unpleasant smell, as well as that your concerns were not addressed during your stay. This is certainly not the experience we want for our guests, and I understand how this impacted your otherwise beautiful vacation. Our local property manager to take action and continually improve to provide the best experience for our future guests. We hope you'll give us a second chance to impress you!

Hi Lee, We appreciate you submitting your feedback! We would have loved the opportunity to provide the internet codes for you over the phone during your stay! Please know that our Guest Services team is available 24 hours a day to assist should any questions or concerns arise. We're sorry to hear that you did not find the home fitting for you. Our goal is to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so that guests may make an informed choice about what they are paying for and make the right decision for their needs. Thanks for staying with us and we hope for another opportunity to impress you with a much more enjoyable stay!

Ann Marie, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!

Hi Lori! Thank you for taking the time to share your feedback following your stay. Please know that the comfort and satisfaction of our guests are our priority. Thank you for bringing this to our attention so our housekeepers could get that taken care of. We hope to host you again soon!