Cleanliness - low to fair - overfilled trash containers, hairs on toilet and dirty table tops upon arrival, doubtful that bedspreads were laundered, towels put away damp, lower level mildew/musty smell.
Property condition - in need of functional maintenance - lighting in dining room and one bathroom - non functional, then due to a storm - the electricity went out, along with the electricity went running water. The property manager was hard working, but overwhelmed. The electrician told us having a generator to run the water pump was expected in most developments - unfortunately the owner of this house did not have one - that is the owner's fault. Even when the electricity came back on the water pump didn't work - that is owner's fault due to lack of maintenance. Eventually the plumber was able to repair the pump, but made the comment - it was pretty outdated. To make the repair he had to use a screwdriver to access the garage where the electrical panel was located. Lower level at least needs a dehumidifier, probably wouldn't hurt in other areas. I communicated privately with the owner, but have received no response, so I decided it should be reported publicly.
The structure itself has potential however the description of the linens was not accurate and the condescending nature of the instructional letter was insulting. We were exploring for a place for an extended stay - this will not qualify. My husband will request at least a partial refund due to the electrical and water issues.