This was not an ocean view property as described in the listing. Additionally, there were some maintenance issues that had not been kept up to par. I had requested a late check out when booking the reservation, and I never head back from anyone to say yes, no or maybe. Additionally - I called the property manager to see about confirming a late check out - and did not receive a reply back. The lack of communication was not appreciated. As someone that has been a licensed real estate agent for 25+ years, I was surprised at the lack of response. The front door lock was extremely difficult to operate, both locking and unlocking, and created an enormous amount of frustration when trying to enter and leave. The best part about the trip was the tennis courts and the friends that I travelled with.