To begin with, I never got the instruction to get in, and I have to call once I get the place. Then, as soon as I opened the door, there was a very bad smell like old/wet...Later that I was on the couch, I started to feel itching, and the couch also had a very bad smell. I stayed only one night even though I had reserved for 3 nights. I barely slept as my body was itching and was not sure if the blankets were clean. Thus, I left the next day, and when I was about to leave, I sent an email to the representative just to share my experience....They said they would reimburse the nights I did not stay, and I mentioned that I was not expecting to get 100% refund, but I needed a higher refund as there were another fees associated that I had to pay, but they response was that it was because I informed them after I leave.....I could have asked 100% refund since the very beginning, but I did not, and on top of that I did not know that I should ask them for permission before leaving. Finally, I have to go and see my doctor as my body is still itching...I'm still waiting on them, but if I do not get at least what I request, I will need to reach out to the news and report this situation....I hope nobody experiences this because it is so frustrating