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Thank you for your review. You had every right to be apprehensive, the cleaners we had for most of the year did not appear to be doing a good job. We hired a new company a couple of weeks before you came and we are hopefully back to normal. We are one of a small number of rentals with a full parking lot, not just a driveway.

Thank you. We hope we see you again.

Hope all is well with you and your family. Let us know when you consolidate your plans for next year. Two more of the fig trees should be producing by then.

I can do nothing but apologize. I hired a new cleaning company this year and was unaware of the poor job they were doing. I asked a couple of my long term renters and they said it was just OK, not great, and the owner promised to follow up on all of her new cleaners which she obviously did not do. Please contact me to let me know how to rectify this for you.

We're glad you enjoyed your stay. My wife and I cook almost everything from scratch and she's a vegetarian so we often make 2 different meals so we have to have a well stocked kitchen. Our location I believe gets the sand from the north end so we have a great beach. I did';t realize you hadn't been here before or I would have told you about the shark's teeth which are in abundance. Hope to see you again. Hope you got to make use of the herb garden under the shower!!!

I apologize if you experienced a problem with the cleaning. I wish you had let me know so I could have addressed it. It does(should) say linens are optional but the VRBO format is not in my opinion user friendly to see these notes. I will try to make it more prominent. As to the outside, the entire house and upper decks were power washed in June so I don't know what the issue was there and I could have had someone return to clean again if I knew there was an issue. Neither the prior nor following renters said there was an issue.

We enjoyed your stay and hope to see you again

I'm sorry you had issues with the heat. We spoke several times and texted and emailed others and you never mentioned it. If you had i could have addressed it in seconds. They are smart thermostats, and I can control them remotely. You told me about it in a text after you left and I checked and saw that they had the a/c on instead of the heat (they are heat pumps). I waited until the cleaners got there and verified that before fixing it remotely. There are 2 zoned thermostats, one for the bedrooms and half the great room and the other for the upper floor and the rest of the greatroom. I send an email to everyone with instructions and a reminder that linens are not included but you didn't open it. Having said that I agree with you that the vrbo format is not clear on linens and that's why I remind first time renters. Please let the owner know immediately of any problem or inconvenience wherever you stay, most of us want you to enjoy it not to be inconvenienced. Your daughter was supposed to send $200 for the 2 dogs and did not but I let it go for your inconvenience.

I'm sorry you were unhappy with the house even though you weren't even here. I believe you chose not to come because of the reports of Covid in NC. The site states it's a duplex and I emailed your son on 9/8 that I would see him in 3 days. As to coming over my wife bakes most days and I would knock on the door and hand it to whomever answered. All they had to do was say it was an inconvenience. The house was NOT DIRTY. I did a walk through after the cleaners finished and while I could have missed something I would certainly have seen that. It was very dirty when your party left including a blender covered with food left on the kitchen counter, unemptied trash cans and dog hair everywhere. I had to replace one of the bedspreads also and I have to guess you knew that and that's why you are asking about your security deposit (VRBO keeps it , I never see it). I don't charge for thinks like but I do want to know so that it is not an issue for the next renter. The cleaner saw it when she made the bed and I had to replace i with a new one. I had already said I would not rent to you again based on how I felt you treated the house before I saw your review

We're glad you enjoyed your stay. That beach is why we bought that house. My wife bakes almost every day and enjoys sharing. We hope to see you again.

You forgot the figs.

Thank you. Hope you can make it back in August or September when the fishing is better and the figs will be ripe.

We're glad you enjoyed your stay. We try to make sure there will be everything you need in the kitchen and throughout the house (and decks) so you don't have to bring or buy anything and can just relax. We look forward to seeing you again.

We're glad you enjoyed you and your families had a fun time. We try to keep our rental as we would like it to be for ourselves

Thank you. We bought based on the location and view. We hope to see you again and hope you enjoy the homemade vinegar.

Thank you, we enjoyed your company. Hopefully we'll be down also the next time you come. In the fall the figs are ripe and the garden is in to go with the fresh herbs. And best time for surf fishing.