When it comes to the home, this is a 5 star home all the way. The home is immaculate, nicely decorated and fully stocked with everything you need to have an amazing stay. The game room is the coolest one I have ever seen, and if you have teens you will be a legend for booking this place! My 17 year old thought he died and went to gaming heaven and having it really saved us when our second lake day was cancelled due to heavy smoke in the area. The AC stopped working our first day, but owner was able to get someone out the next afternoon which saved the vacation. She also gave us a credit for the discomfort which was nice.
The down side is the over the top rules. Every single room has a list of rules & threats of extra fines/loss of deposit for not following them, I always treat each VRBO I rent as if it were my own but seeing all the hostile signs in every corner of every room really took alot of joy out of the trip for me. The check out instructions were the longest instructions I've ever seen from a VRBO, including instructions to empty all trash, wash all dishes, clean BBQ grill AND grease trap (which had NOT been done prior to my arrival and made me have to text owner to confirm it was cleaned to her liking so I knew my deposit was safe- it was an absolutely disgusting unexpected task I had to do because I BBQ'd 5 cheeseburgers & wanted my deposit back.) Basically for the hefty cleaning fee added on to the rental, by time I was finished following all check out instructions, all that was left for maids was to change sheets, empty dishwasher & replace towels. I got up at 6am on morning of checkout to make sure all cleaning was done by 10 only to get a rude text from owner as I was driving home stating I had filled the trash can. (When we arrived, the trash cans were overfilled, trash pick up was morning of checkout so unfortunately we did have 4 days worth of trash from birthday gifts, meals, etc that needed to be thrown out, and I didn't want them to be charged extra by stacking the bags next to cans on trash pick up so waited until can was empty to throw away-honestly thought I was being NICE!) I was really caught off guard by owner's rude text about that as I have never had a VRBO owner be upset about garbage being put in a garbage can- especially after all I did to leave the home immaculate. I drove home feeling upset and deflated. It's due to the over the top rules and the accusatory toned texts/emails I am only giving this a 3 star.