The property location was perfect. The condo itself was clean and comfortable but could use some updating. Holes in the carpet, some of the baking pans and the hand can opener were unusable. The 2nd bathroom only had a plastic shower curtain liner and was missing a few hooks. The sheets were very used and did not fit the bed correctly. The elevators in both buildings are being replaced. There are 2 elevators in this building and the whole 3 weeks we were there, one of them was shut down completely by Otis. During our stay, on one day only, the one elevator left operating was not working. I called the Alabama Getaway number I had and as instructed by the answering machine, left a message but I never received a return call. We walked up 9 flights of stairs to get to the condo. My husband just had knee replacement surgery so it was not that easy. We stopped on the 8th floor, which is where the elevator seemed stuck, and were able to get it operating again. Apparently, someone coming in must have jammed the door open. That happens but what was disappointing is I did not hear back from Alabama Getaway. This is not the condo owners fault but it certainly did not make me want to return to this building. Other guests were complaining of the same unreliable elevator issues. I would return to this area again though. It was a nice escape from the winter.