Big picture: This CLEAN, beautiful condo with stunning view is just like it looks & is described! The white sandy beach was wonderful for walking! Reading reviews ahead of time helped us have realistic expectations.
Details: Check-in is inconvenient b/c of having to pick up & drop off keys 20 min away (longer if traffic bad), but Poole & Assoc were easy to work with! I saw on review ice maker was broken, but freezer had ice trays - not a big deal. I read that there is a lot of pool noise since unit is straight up from pool (12 floors); it WAS noisy, but I could still hear the waves. And location also meant conveniently straight off elevator. Water pressure wasn’t great, but it usually isn’t when there are multiple residences in same building. Mattresses are firm. (I loved it, husband did not.Young adult kids didn’t care.) We bring our own pillows. Kitchen had plenty of dishes & cookware. (Oven browns faster on bottom of bread than top.) No liquid measuring cup. One review said not enough glasses or cups (?) but there is plenty of everything now.
Unit has variety of games & books; lobby has more books & puzzles.
Phoenix VII has 4 elevators (all in 1 spot), usually not long wait. Common check-in time they’re all BUSY with a bit of a wait, but people were thoughtful of each other so no big deal.
We LOVED staying here! I understand why owners don’t supply beach chairs & umbrellas, but that’s only amenity we missed here that we often find elsewhere. GREAT STAY!!