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West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtown

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtown

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownの写真ギャラリー

プール
プール
お食事
テラス / パティオ
プール

口コミ

10段階中8.8
非常に良い

おすすめポイント

  • リラクゼーションに特化
    快適さが高評価を得ており、お客様はご自宅のようにおくつろぎいただけます。
  • 屋内駐車場あり
    このエリアでは希少な、屋内駐車場を利用できる便利な施設です。
ベッドルーム 4 室バスルーム 2 室定員 11 名

人気の設備とサービス

  • プライベートプール
  • ガレージ駐車場あり
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル

周辺ガイド

地図で表示
Scottsdale, AZ
  • Place, コンチネンタルゴルフコース
    ‪車で 3 分‬
  • Place, スコッツデール ファッション広場 (ショッピング)
    ‪車で 6 分‬
  • Place, アリゾナ州立大学
    ‪車で 9 分‬
  • Airport, フェニックス, アリゾナ州 (PHX-スカイハーバー国際空港)
    ‪車で 17 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 11 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

クイーンベッド 1 台

ベッドルーム 4

シングルベッド 1 台およびキングベッド 1 台

バスルーム 2 室

バスルーム 1

バスルーム 2

その他のスペース

テラスまたはパティオ
キッチン
庭園
ダイニングスペース

この施設について

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtown

AvantStayの家、ウェストリッジへようこそ！

私たちの家は、アウトドア愛好家やエンターテイナーにもぴったりです。 家には明るく開放的なフロアプラン���2つの島があるキッチン、砂漠の太陽を浴びるためのプールがあります。 自転車を借りて、地元の人々がこの街から脱出する理由、またはキャメルバック山でハイキングに行く理由を調べてください。 この家は探検家の理想的な週末を過ごします！
---

部屋の構成は次のとおりです。
マスターベッドルーム/キングベッド、デイベッド付きトランドル、バスタブとシャワー付きエンスイート
共用ベッドルーム2 /キングベッド
ベッドルーム3 /廊下のバ��ルームが共用のクイーン
共有廊下のバ���ルームがある寝室4 /クイーン
---

予約の前に、私たちのリストに含まれているハウスルールを参照して、どんな質問ででも我々に連絡してください。

残念��がら、ペットはこの家には持ち込めませ��。 この方針に違反すると返金不可の600ドルの罰金が科せられます。

これは全館禁煙です。 禁煙してくれてありがとう。 禁煙の方針に違反すると、全額の保証金の没収、最大2,500ドルの損害賠償、そしておそらく癌につながるでしょう。

私��ちの良い隣人であることへの私たちの取り組みの一環として、地元の市条例によると、居住制限と静かな時間は厳しく強制されます。 ゲストは常に騒音レベルに注意し、コミュニティのルールを尊重しなければなりません。 私たちは私たちの財産で使用す��スピーカーや����ウンドシステムを提供していないことに注���してください。

私たちはすべてのクレジットカード詐欺を報告し訴追します。

日付を指定して料金を検索

類似した宿泊施設

プール
Private Pool + Outdoor Oasis • 5mins to Old Town | Indianola Oasis by AvantStay
スコッツデール エステーツ ファイブ
  • プール
  • キッチン
  • 洗濯機
  • 乾燥機
10 段階中 10.0、最高に素晴らしい、(2 件の口コミ) 件の口コミ
Private Pool + Outdoor Oasis • 5mins to Old Town | Indianola Oasis by AvantStay

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設の登録番号 : n/a
施設番号 : 1611905vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セット、デッドボルトロックが備わっています

周辺地域について

スコッツデール

このバケーションホームはスコッツデールにあります。フェニックス コンベンションセンターとアリゾナファイナンシャルシアターはカルチャー体験を味わえるスポット。ショッピングがお好きな方には、スコッツデール ファッション広場 (ショッピング)やビルトモア ファッション パーク (ショッピング)へ足を運んでみましょう。チェイスフィールドやモーゲージ・マッチアップ・センターでは、多彩なイベントやスポーツ観戦を楽しめます。何が開催されているかチェックしてみましょう。 ゴルフなどのアクティビティを満喫しましょう。
フェニックスのバケーションホームをもっと見る新しいウィンドウで開く
地図
Scottsdale, AZ

周辺情報

  • コンチネンタルゴルフコース - 車で 3 分 - 2.3 km
  • トーキング スティック リゾート カジノ - 車で 5 分 - 7.2 km
  • スコッツデール ファッション広場 (ショッピング) - 車で 6 分 - 3.8 km
  • アリゾナ州立大学 - 車で 9 分 - 12.8 km
  • モーゲージ・マッチアップ・センター - 車で 21 分 - 31.9 km

交通案内

  • プライス 101 フリーウェイ - アパッチ駅から車で 8 分
  • スカイハーバー国際空港 (PHX) から車で 15 分

レストラン

  • ‪Circle K - ‬車で 3 分
  • ‪McDonald's - ‬車で 3 分
  • ‪Black Rock Coffee Bar - ‬徒歩 12 分
  • ‪Starbucks - ‬車で 2 分
  • ‪Circle K - ‬徒歩 19 分

よくあるご質問

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownにプールはありますか ?

はい、この宿泊施設にはプールがあります。

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

West Ridge by AvantStay | Pool, Fire Pit, Al Fresco Dining | 7 Mins to Downtownはどこにありますか ?

スコッツデールにあるこのバケーションホームは、スコッツデール スタジアム、オナーヘルス・スコッツデール・オズボーン・メディカル・センター、スコッツデール パフォーミング アート センターから 5 km 圏内です。スコッツデール現代美術館およびスコッツデール ウォーターフロント (ショッピング)も 5 km 圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 27 件の口コミ中 15 件が非常に良い
評価 8 - 27 件の口コミ中 9 件が良い
評価 6 - 27 件の口コミ中 2 件が普通
評価 4 - 27 件の口コミ中 0 件が不満
評価 2 - 27 件の口コミ中 1 件が非常に不満

9.0/10

清潔度

9.4/10

チェックイン

9.0/10

コミュニケーション

9.6/10

ロケーション

9.0/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Peggy N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Patio and pool area were very comfortable.
2026 年 2 月に 12 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 11 日)
Thank you for your review! We're so glad to hear you enjoyed the patio and pool area and found them comfortable places to relax during your stay. We appreciate you choosing to stay with us and would be happy to host you again.
宿泊者限定の口コミ

10/10 (非常に良い)

Jonathan H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
It was easy to get in and out of. We didn’t spend a ton of time in the house.
2026 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 2 日)
Thank you for your review! We’re glad to hear access was easy and convenient during your stay. Even if you didn’t spend much time at home, we’re happy it served as a smooth and comfortable base for your trip. We’d love to host you again anytime!
宿泊者限定の口コミ

6/10 (普通)

Debo L.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
Wood floor in kitchen needs some attention, there are gaps in the floor. I would suggest a few more rolls of toilet paper.It did take a couple days to get back to us regarding some maintenance issues we had but wasn’t anything really urgent.
2026 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 6 月 8 日)
Thank you for the helpful feedback. We appreciate you pointing out the kitchen floor and the toilet paper, and those have been shared with the team responsible for the home so they can be looked into. We also hear you on the response time, and that's something we're always working to improve. We'd love to host you again.
宿泊者限定の口コミ

10/10 (非常に良い)

my e.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Really enjoyed our stay

House was clean, neighborhood was nice, my family and I really enjoyed this place
2025 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 3 月 14 日)
Thanks for the great review, Patrick! We're glad to hear that the property worked well for your golf group and that you found it spacious and well-laid-out. We hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Leilah Y.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Great location

Home was located in a great place and very clean. We enjoyed the home.
2021 年 10 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Thanks for your incredible review! Glad you enjoyed the views! It was great hosting your group.
宿泊者限定の口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

First time in Arizona and we had a great time.

Property was very centrally located for what we were doing. Nice roomy house and backyard was awesome. We enjoyed our stay.
2023 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Hi Todd, We love the backyard as well! We are happy to hear you had a great time! Please come back and visit us soon!
宿泊者限定の口コミ

6/10 (普通)

marty t.

良かった点 : チェックイン、ロケーション

South Scottsdale getaway

Overall a nice property. However definitely needs a through cleaning both inside the house and exceptionally the backyard.
2025 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 18 日)
Thank you for sharing your feedback, Marty. We’re glad to hear you enjoyed the property overall. We’re sorry to hear that the cleanliness did not meet expectations, particularly in the backyard. Your comments have been shared with our local team to ensure a thorough cleaning is completed and standards are reinforced. We appreciate you bringing this to our attention and hope to have the chance to host you again for a more seamless experience.
宿泊者限定の口コミ

10/10 (非常に良い)

Carol S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Very accommodating!

Great place and host was quick to respond to any questions or special needs. Thank you for an amazing stay.
2020 年 2 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
We'd love to host you again! Glad you enjoyed the stay!
宿泊者限定の口コミ

8/10 (良い)

Sue G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Scottsdale

Lovely place to stay. Close to everything.
2024 年 2 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Sue, we're glad to hear you found our place lovely and conveniently located! Thank you for choosing us, and we hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Kristin D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Brewfest weekend

The house was perfect for the weekend with friends. Clean, comfortable and stocked with everything needed. Thank you for taking part of a wonderful and memorable weekend with friends
2025 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 5 日)
Thank you for your feedback, Kristin! We're so glad to hear that the house provided the perfect setting for a memorable weekend with friends. It’s great to know that everything was clean, comfortable and well-stocked for your stay. We’d love to have you back anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

Paul C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location

The property was perfect for a big group with lots of beds, and areas to hang out as a group. Property management was responsive and addressed any issues we had promptly.
2022 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Knowing this has been your favorite stay is an honor, Paul! Glad you enjoyed the location and felt at home as well! Thanks for your recommendation, and please come back again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Jessica B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful stay in Scottsdale!

Loved staying in Scottsdale! The house was beautiful. We rented ATVs one day and explored the desert. Downtown Scottsdale is fabulous for groups - lots of fun wine bars and food. Our favorite was Salvatore tasting room + Sumo Maya for dinner!
2019 年 10 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Thanks for the awesome review! We can't wait to host you again, Jessica!
宿泊者限定の口コミ

10/10 (非常に良い)

Crissy W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Ladies Weekebd

Perfect house for 5 of us - close to restaurants and house was well appointed. Appliances need some attention and maintenance but overall fine.
2024 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 23 日)
Thank you for your feedback, Crissy! We're glad the house was a great fit for your group and that you enjoyed the location. We appreciate you pointing out the appliances, and we'll look into any maintenance needed. We hope to have you stay with us again soon!
宿泊者限定の口コミ

8/10 (良い)

Melissa F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfortable home

We stayed at this property during ASU parents weekend in October. The home was very clean and well stocked. Somehow the pool was refreshing in the 112deg heat, which was a welcome surprise. A few things in a bit of disrepair including flooring, need a door on the showers and patio furniture
2024 年 10 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 12 日)
Thank you for your review, Mellisa! We’re glad to hear you enjoyed your stay during ASU parent's weekend and found the home clean and well-stocked. We appreciate your feedback about the flooring and patio furniture, and we'll look into those issues. We hope to welcome you back in the future!
宿泊者限定の口コミ

8/10 (良い)

Kristin E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Ok

This property is in nice location and was very spacious and comfortable. A few items, need attention/cleaning. The team were responsive to our concerns.
2025 年 1 月に 14 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 17 日)
Thank you, Kristin! We're glad to hear you enjoyed the location, spaciousness, and comfort of the property. We appreciate your feedback about the items needing attention and are happy to hear our team was responsive to your concerns. We’d love to host you again for a better experience!
宿泊者限定の口コミ

10/10 (非常に良い)

Keilah S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place!

We really enjoyed our time at this location! There was plenty of space in the kitchen and outside, the bedrooms and bathrooms were also spacious . The only thing that needed attending to was the pool, the steps and parts of the bottom were dirty so we were able to maneuver the pool cleaner around to clean things, there were also some floor boards in the kitchen that were slipping around. Overall, a really great experience!
2023 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Hi, Keilah! Thank you for taking the time to review. We're glad to hear you and your family had a great time overall. Rest assured, we'll take all your comments into consideration and we'll do our best to provide even better service for the next time. We look forward to hosting you again
宿泊者限定の口コミ

10/10 (非常に良い)

Colleen F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great home, great location

We had a great stay; adults children and spouses and our 87 year old mom. The house was great, all the details were managed by the team. We had a couple of questions and a quick text message and they got right back to us! The location was great, and the outdoor space beautiful, our only suggestion would be to replace the outdoor lounge furniture but all things were wonderful, relaxing and enjoyable!
2023 年 11 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for the fantastic review, Coleen! We're thrilled to hear that your group had a great stay at our house. It's wonderful to know that you found the house well-managed and appreciated our prompt communication. We're glad you enjoyed the location and the beautiful outdoor space. We'll take your suggestion about the outdoor lounge furniture into consideration. We hope to host you again for another relaxing and enjoyable stay!
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

x

x
2019 年 8 月に 15 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Thanks for the 5 stars! We'd love to host you and your group again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Megan H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful House Close to Old Town

We recently stayed in this house for a girls trip. The house is great for entertaining; kitchen, outdoor grill, pool, pool area seating, outdoor games. The bedrooms are large and the beds are super comfortable. The only complaint I have, and this is very knit-picky, is there aren’t any mirrors in the bedrooms, besides the master. Other than that this house is absolutely perfect!
2019 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Thank you for sharing your feedback with us, Megan! We would be thrilled to host you again soon. Please reach out if you need any assistance planning your next stay!
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Golf Outing - March 23-26

The home was as advertised and it worked out great for us. I would suggest that bath soap/gel be provided. Also, I'd suggest that at least coffee and filters be provided. It's hard to buy a can of coffee for just a few days. The home was very clean and comfortable. We had a little trouble getting in the first night as none of the codes provided were correct. A call to the Avant number helped resolve this issue quickly.
2023 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Hi John, we appreciate you sharing your review with us and the other travelers. We are happy to learn that you had a good overall experience while visiting our property. We appreciate your feedback and will use your criticism to provide even better service.
宿泊者限定の口コミ

8/10 (良い)

Kristine B.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ

Needs a new cleaning service

Overall, the location and the home quality were fine and as advertised. Cleanliness was not up to standards however. One of the trash cans had garbage left in it. The pool was filthy on arrival and it took 2 days (of a 3 day stay) before it was cleaned. There was no pool heater installed, so was only 65 degree water. Responsiveness of the management group was not great.
2020 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
We truly appreciate your valuable feedback and we’ll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
宿泊者限定の口コミ

8/10 (良い)

Allison G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Weekend Away

Beautiful home and very spacious! Communication with the company was pretty good, answered any questions within a day. Only real problem was the air conditioning; even when left on the recommended 76 degrees, the house got up at 84 the first day and then 81 the second; it was VERY hot this weekend (110s) but the home never seemed to fully cool off. Reached out to local hosts and they mentioned they could get someone out there, but by Saturday morning, then house returned to set temp. I did not request someone to come out the second day. Outside of the AC issue, we were very happy with the home!
2023 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 6 日)
Hi, Allison! Thank you for your valuable feedback! We're delighted to hear that you found the home beautiful and spacious and that our communication met your expectations. We apologize for the issue with the air conditioning during the exceptionally hot weekend; it can be challenging for AC systems to keep up in extreme heat. We appreciate your patience, and we're glad the situation improved. If you ever choose to stay with us again, we'll make every effort to ensure your comfort. We hope to host you again in the future for another enjoyable stay!
宿泊者限定の口コミ

2/10 (非常に不満)

Angelica V.

気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Terrible experience

Checked in Monday- had issues that were reported. Never received a call from the property manager or the owner. They work with a 3rd party company that takes all contact- they are overseas in the Philippines. The house looks like it bumps out bachelor/bachelorette parties. Looks like it could of been nice at some point (as shown on listing) but is now run down (not as expected). Insects are an issue- they were found throughout the house. Tub has jets that once turned on releases black partials. BIGGER ISSUE- they have a large water pump that is super loud at night, sounds like something was stuck or clogged in it. It’s located close to the master and kept me up the first night. By the second night and no resolution or contact from management I left as I could not sleep through the noise. Spent the remaining 6 days in a hotel. Most discouraging part is the lack of communication. After numerous requests, I had to setup a time to talk after what would of been my stay, NOT during my stay to find a resolution. Most frustrating experience.
2019 年 10 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Oh no! We’re usually known for our exceptional customer experience and we regret that we didn’t live up to those expectations here. We take these concerns seriously and will use your feedback to improve moving forward. Please reach out if there is anything else we can do to make this right!
宿泊者限定の口コミ

8/10 (良い)

John G.

良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : 掲載情報の正確さ

Incorrect information

When planning a trip to Phoenix that included our 7 year old granddaughter , a heated pool was a high priority. This property advertised a heated pool. I even contacted AvantStay, the property manager, to verify that there was a heated pool. Upon our arrival, we discovered not only that the pool wasn’t heated, but, it didn’t even have a heater. The inside of the house was very nice and everything was clean. The outside was nice, but covered in dirt and debris. I had started to wash off the table and chairs until we discovered that we couldn’t use the pool and then decided it wasn’t worth it. I called management and they made an excuse about a recent dust storm. The WiFi was very intermittent. Several emails back and forth failed to resolve the issue. In the future, I would not rent a property managed be AvantStay. Their fees were higher than I have normally paid, and, their assurances about the pool were completely false. They did respond within a couple of hours when I contacted them but I think the responses were generic and probably generated from another country. When the issues could not be resolved, we asked for a refund. The company did refund some of our payment.
2019 年 11 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Hi John! We’re usually known for our exceptional customer experience and we regret that we didn’t live up to those expectations here. We'd love the opportunity to make this up to you on a future stay. Would you be open to talking more?
宿泊者限定の口コミ

8/10 (良い)

Elaine H.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

Spacious house

This house was good to us in most regards. We stayed a month and enjoyed Scottsdale, which is home to great shopping and restaurants. There were only a few things to change or add. First of all, as noted in a previous review of this house, there is a lack of full-length mirrors. There wasn't a single one. This meant we had to dress for dinner, etc. and just hope we looked nice!! I called property management but nothing was done. When we left today, there was still no mirror. Also, the laundry soap provided faded our dark clothing very badly. I had to go out and buy some dark Woolite, which solved the problem. Also, there was no sugar, and the only salt was the kind you grind, which isn't the best when you want it to dissolve into whatever you're making. There was no small omelette-size pan, and you can't run out a buy a cheap one because you are cooking on induction burners -- a first for me, which I finally got used to. The shampoo and conditioner, on the other hand, did wonders for my hair. I loved them. The beds were very clean and comfortable, and we enjoyed the openness of the kitchen/family room. I would buy a house like this if I was going to live in Phoenix. It is in a quiet neighborhood and has its own pool. It isn't pool season yet, because the nights are often quite chilly and the pool isn't heated, but it did lend itself to the overall ambience of the property.
2020 年 2 月に 22 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 26 日)
Thank you so much for taking the time to review! Your feedback is greatly appreciated, and we will use it to improve moving forward. We'd love to host you and your group again soon!

オーナーについて

オーナー : AvantStay

オーナーのプロフィール画像
At AvantStay, we pride ourselves on our guest experience. We do the trip planning - so you can spend more time on vacation. With 24/7 customer support, a dedicated concierge, and tech-enabled touchpoints from the moment you book to an easy and seamless check-out, we make your experience as carefree as you could possibly want it to be. AvantStay features 500 homes in 30+ destinations and is growing quickly. For any questions about your next trip, please don't hesitate to reach out directly and we'd be more than happy to help your vacation come true.

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