Our long anticipated vacation got off to a rough start, but ended on a high note. We thought we had payed extra for an ocean view, but did not get one. The property managers did say it wasn't guaranteed, but we believe now we paid extra for nothing and were never going to get an ocean view back in May when we booked this condo, The condo was dirty when we arrived, but the cleaning crew at the Westin took care of it immediately when we let them know. The resort is great and everyone was extremely accommodating and friendly. We enjoyed the condo after all and it was a perfect size for my 2 kids, husband and myself. It was nicely decorated and we used the kitchen for all of our breakfast and lunches. The snorkeling at the beach in front of the condo was fantastic. Turtles and at least 7 different varieties of tropical fish. The Westin Kaanapali North is a beautiful resort and was a great location to take day trips all over the island.