一流住宅のベッラ島の壮大な景色を望むエレガントなヴィラ

I want to point out wrong observations in your review. If you had read the advertisement carefully you would have realized the structure of the house. It is described in detail and right at the beginning it says that the villa is on three floors. Only one bedroom with loft(not two as you wrote),precisely the back suite on two floors,bedroom is upstairs and ceiling height is not as low as you would like to believe;the height is more than two meters so that even guests taller than you felt perfectly at ease,no one has ever complained. Even though advertisement says that there are coffee machines with moka,I provided an espresso machine immediately after your check in(just one hour later),together with a pack of fifty capsules. Like other holiday houses managers do in the same complex,upon arrival some bottles of water are provided,guests buy everything they need at the suggested supermarket. As regards electricity the advertisement ,like other houses in the complex,among the rules of the house,says that in case guests exceed a certain number of kilowatts,they will pay the excess of usage upon departure. On your arrival you peacefully checked with me actual values,agreed to compare them and pay any excess on departure, if there were any:otherwise on departure you refused to check and pay any surplus,being the only guests who did not respect this rule. Everybody has always paid any surplus peacefully,without arguing.

Dear Colin, it was a pleasure to have you and your friends my guests at Blue House and hope your travel back home was fine. As regards the apartment opposite to the seaside, with the entrance in front of the main door, I'm really sorry as you wrote that the bedroom on the upper floor has no windows and the sitting room only has a small one. Actually this independent apartment of 40 square meters is on 2 floors: the sitting room and the bathroom are on the ground floor, the bedroom on the 1st floor. It has totally 4 windows (each one is 80 square centimeters ) of which 2 onto the corridor and they are shared out as follows: 1 window in the sitting room, 1 in the bathroom and the other 2 in the bedroom above. Of these 4 windows, 2 have a traditional opening while the other 2 tilting opening. One of the 2 windows in the bedroom (on the upper floor) can be seen in the picture ( the bedroom with light blue furnishings ), close to the wardrobe. I'm sorry for wifi but, when booking, I had asked to read carefully all house's characteristics shown on the advertisement. The microwave is not listed as well, nevertheless if you had asked me I would have gladly provided it. The pool (filled with sea water ) is open from the 1st of May until mid October. Even if reserved for all the guests of the residence, I can assure it's not so crowded. The only month when there are more people is mid July-mid August, when most of 24 properties are occupied. The rocky beach in the pictures is equipped (from mid June, according to the rules of the residence) with deck chairs, umbrellas and ladders fixed to the rocks allowing to plunge into the sea. About buses going up to the center of Taormina, I'm really sorry you've been waiting 2 hours. Because of your complaint, I went to the information desk . They told me there should be a run every 20 minutes. If I had been informed before, I would have gone to the office during your stay to know the reason of such a delay. I was pleased to read that you enjoyed your stay and appreciated my help and care.

Mes chers Philippe et Veronique,c'était un vrai plaisir de vous avoir rencontré. Merci d'avoir choisi Blue House pour vos vacances et j'éspere de vous avoir encore mes hotes à l'avenir. Je vous embrasse tous

Merci Jean Pierre. J'éspére de vous revoir à l'avenir. Je t'embrasse avec toute ta famille. Un bisou à l'adorable Raphael

Cher Guillaume,merci de ton commentaire et d'avoir choisi Blue House. Je suis vraiment heureuse de vous avoir rencontré et que vous ayez apprecié votre séjour à Blue House. J'espère sincèrement de vous revoir à l'avenir. Je vous embrasse tous