Enjoyed everything and so convenient to everything
Janet P.
2022 年 4 月に 3 泊滞在
10/10 (非常に良い)
Caryn W.
2022 年 1 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay
Enjoyed it!
Caryn W.
2021 年 12 月に 2 泊滞在
2/10 (非常に不満)
Bryan D.
2023 年 4 月 7 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション
Never use them if you want a relaxing stress free experience. TERRIBLE EXPERIENCE!!!!!!!
Worst experience we’ve ever had! We made 2 reservations and the 7 day one was paid months earlier. But when we got to the Wyndham they didn’t show any reservations for us for any date. I started emailing, texting and calling the Property Manager, Christian RRP, and we were told they were working on it, it will be there in 15 - 20 minutes, then after a half hour 10-15 minutes, another 20 minutes they just sent it, then I get a message saying it would be there at exactly 4pm when our check in time is. The check in desk received it about 4:40. This all started about 2:30. The two reservations totaled 9 nights but the reservation only received the first 2 days. I started the same routine as the first time, calling, texting, etc. I told them if the reservation desk doesn’t receive it before 10 am we were going to have to take everything out and then check in if they ever received the confirmation. After numerous calls, texts, etc, and being told it would be there by 9am and it was for 3/31/23 through 4/7/23 it did finally get there at 9:20 BUT I didn’t realize it then but it was only for 5 nights. That was on Tuesday and if they didn’t receive the confirmation by Wednesday at 10 am we had to leave. I started the same process and was told not to worry we were booked till Friday. Then around early afternoon I received a message saying the Property owner canceled the last two days and didn’t tell them and they didn’t have anything else available and were going to refund the last 2 days. So if that can happen to us BEWARE it Can happen to you too. This happened this week and the college cheerleading Championships are being held there so there was basically no rooms. Not how you want to spend a vacation with your family and friends.
Bryan D.
2023 年 3 月に 7 泊滞在
6/10 (普通)
Ann A.
2022 年 7 月 6 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、掲載情報の正確さ
Disappointed
Overall the unit was fine. Nice to have a kitchen, laundry, etc. it was clean, AC worked well. WiFi was a challenge, elevators for the property were a nightmare with lines during a few times of the day. Pools were nice, beach was beautiful. Main complaint is that unit seemed to have balcony/ocean view availability within the posting, but once on site for check in I was told NONE of the 1 br suites have that option (even after communicating via the app and text with the manager to ask my preference be added to the reservation, which they said they did - no mention of it then!) So if that view and balcony is important to you, make sure to get the room type validated in some way prior to booking.