2/10 (非常に不満)
Jeramey D.
2025 年 12 月 10 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We booked this rental for its location and positive reviews, which we quickly realized were completely misleading. The moment we walked in, we were hit with an overpowering musty odor—like the place had flooded and been left untouched for years. It was so strong and fowl that we had to leave immediately, especially with having a young baby with us. We contacted the host right away to explain the situation, but received no immediate response. It was already late and we had drove hundreds of miles to get there—ultimately we were forced to book another place last-minute, at our own expense. When the host finally responded hours later, his recourse was: VRBO needs to handle this to issue the refund or it’ll look poorly on me. Well friend, the condition of the property was genuinely gross and when we reached out for help regarding the smell issue you passed the buck with problem! That lack of accountability absolutely should be reflected in your reviews. Guests deserve honesty and a safe place to stay—which neither were applicable here…We waited a couple of weeks before writing this review in hopes he would follow up and offer a refund as requested, but we never heard a word. No resolution, no refund. This listing is absolutely not as advertised. Save yourself the stress and book elsewhere.
Jeramey D.
2025 年 11 月に 1 泊滞在
