**** RUMAH SAYA ****海沿いの高級豪華なバリの家

I'm very sorry x things against negative, but when we received the mail of the problem of hot water the next day was solved by the plumber, as regards the pillows each has its own preferences and those who want it hard who soft, we have both, just ask. Furthermore, in April the beaches are not clean, but after the spring they remove the stones for which they will be sandy thanks.

grazie siete stati delle persone fantastiche, non vedo l'ora che ritorniate

siami stati fortunati eccezionali ospiti,. non potevano chiedere i più molto raccomandati

Felici d'aver ospitato un gruppo a cui hanno apprezzato la nostra struttura nonche la nostra disponibilità nell'assistenza è d'aver gistato le specialità del nostro papà chef Grazie

Thanky you very much for everything you are the guests that every owner want. I hope you came again. Santo

Siamo molto contenti che siete stati bene ed avete avuto una super accoglienza, ma abbiamo un disappunto sul vostro commento per le sdraio e lettini , faccio presente che siete stati gli unici a lamentare ciò, ma se questo era il vostro unico problema riscontrato che ha portato a dare una stella in meno che pensiamo di non meritare ,potevate semplicemente comunicare la vostra opinione sui lettini che provveddevamo subito al cambio. Facciamo presente che era in previsione di sostituirli ma dopo il vostro commento sono stati subito dopo acquistati sdraio e lettini nuovi. Ma purtroppo come spesso accade la comunicazione di eventuali problemi o opinioni ci viene comunicata attraverso i commenti finali che possono danneggiare il nostro punteggio , noi chiediamo a tutti di comunicare ogni problema o necessità per fare in modo di poter risolvere tutto immediatamente, per offrire un soggiorno ottimale a tutti gli ospiti.

I was delighted that the villa was better than your expectations. But I'm sorry you found little problems .. I remember that the villa is a rental home and this involves the presence of basic products such as mold soaps. salt etc. if there was something missing as I repeated several times we are ready to immediately cover up, sorry for the wet towels on the first day we were equipped for this problem. as well as repeated at the end of all stays we will do the deck renovation work around swimming pool in November. when all reservations will end because you can not do with the guests are present Thanks Santo

I'm sorry that you found something that did not go in your stay but I have to say that everything around the pool was repaired now because we could not do it before because of the stays continue of guests. Also remember that it is not a hotel but a holiday home so the villa is delivered clean but does not include daily cleaning and change towels, that is possible with extra payment. Celim is there to help guests and clean the outside areas and the pool. Definitely for any problem we will intervene immediately if it is said but not reported only in the review will surely try to do as much as possible to make the best possible customers thanks

thank you very much!

We are glad that you found the beautiful structure with your expectations .. But we are very sorry for the evaluations against, as we try to make it very much for the customer to have no problems, 1. As for the lack of kitchen products we are surprised as the kitchen is equipped with everything we put a bottle of Oil, 2 rolls of toilet paper for each bathroom, salt and pepper spices there always present, then if something is over you are having to buy it because it is not a hotel with eating included but it is a vacation home !!! 2. As for Celim we will say to be more discreet but he must keep the swimming pool clean it's and keep all the house clean, you can agree with him when doing these things, 4 in each bath there is an 80 liter water heater so we do not understand how it is possible to have lukewarm water, also for a problem you have to call it we solve it, we not a have a problem of money for resolved everything , but do not make a negative review later when We know what happened. 3. Sorry about wifi, but there was a phone company interruption, but nowadays it has all been resolved but it was not our fault so we are willing to give a fair refund to this, I hope That you return will see that these problems do not exist. thank you

Hi Mona , je suis heureux que vous avez été bien dans ma maison, mais je dois dire que la villa dispose de deux réfrigérateurs, un dans l'autre fonction si nous l'utilisons quand nous sommes tenus, comme indiqué dans la description du département des caractéristiques villa possibilité de demande deuxième réfrigérateur. Merci

Hallo Jorg , ich bin froh, dass du in meinem gut waren, aber das Haus muss ich antworten, dass die Villa verfügt über zwei Kühlschränke zur Verfügung, die eine die andere zu laufen, wenn wir es benutzen, wenn wir benötigt werden, wie es in der Beschreibung der Villa verfügt über Abteilung angegeben, wie bezieht sich auf die Tabellen spielen wir jedes Jahr die Wartung zu tun und wir unsere Kinder, die Probleme nie gehabt haben. Cordiali Saluti Santo