Looking at the property management post here on VRBO, it clearly states airport pick up as an amenity. Yet for $50usd, they will provide the guest with round trip airport transportation. We should have declined; the airport is probably a $10-15 taxi if that. Upon arriving at the airport in bermuda, we could not find our driver. I attempted to call the hosts, but they would not answer. 30 minutes later, the driver finally shows up... The host knew that our departure flight left at 2pm, and stated that our taxi would leave at 10am. When we asked for a more reasonable time (ie two hours before our flight), they declined and offered a 1pm taxi (too close to our departure time). $50 down the drain.
As far as cleanliness, the place had dead bugs everywhere. No one came to sweep up before we arrived. Ok *** tropical island. I get it. There will be bugs. We legit found a cockroach in the bathroom that was 2 or 3 inches in length. We were told that there would be house keeping, pretty sure the attendant only removed the trash and brought one lent covered towel.
Communication was not good. They provided a phone number, yet, never answered any calls. And hours would go by without getting replies via email.
The bath tub stopper didnt work, the bed was too firm for my partner. The view was aweome, and the location was prime. Location is very close to the airport as well as Blue Hole, a car rental/charging station, The Swizzle restaurant, and Crystal Caves.