We loved our stay at the apartment and found it very comfortable and everything worked well. We found it frustrating that we had to pay extra for towels and bedding and also the office was closed on Sunday, when we tried to drop off the bedding and no guidance provided about what to do instead. So we rushed to be at their agency at 10am, but did not need to do that, which made the end of our stay more stressful than it needed to be.