I was very excited to stay at this Ritz, having driven by it several times on the way to the Bachelor Gulch Ritz! The unit itself is just like it is described. Well-appointed with plenty of room for our family of four. The Ritz had many rules, some due to COVID and some, likely just rules of that particular location like no ski boots inside the property at all. Though this property (or any Vail property for that matter) is not ski in/out, the Ski Valet at The Ritz makes it SO EASY to get on mountain. The personnel staffing both slope side and on property were top notch. The unit itself had a few kinks...the coffee maker was broken and I called housekeeping for a replacement, which I was told I needed to call the property manager. It was a Sunday and nobody was staffing the property management office, so I sent an email and it took a bit over 24 hours to get a response, but by then, Housekeeping had already gone ahead and replaced the coffeemaker in the unit. I did later get a positive confirmation from the property manager as well. As an aside, there is no coffee/tea or accoutrements, so it would be nice to have these stocked in the unit rather than asking housekeeping separately to bring them again. I will also add that the service at this Ritz was excellently expedient. Every request we had, whether it was to get our bags, get our skis, ask for more coffee, etc. was handled graciously and quickly.
A couple other things to note, checkout during COVID was changed from 11am to 10am, and the Ritz staff was unable to amend this due to the property being booked through a property manager, BUT another email easily took care of that request.
Lastly, if you are a technology person, the televisions throughout this property are definitely on the older side and small for the space. With the cost of larger (50"+) televisions coming significantly down in price, I might make a recommendation to the owner to upgrade the unit with larger, stream friendly televisions.
All in all, a lovely stay in a lovely unit.