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St Augustine Nightmare
The property wasn't the problem! The problem was VRBO, the property management company and whoever owns the timeshare we used. While driving to Florida, we were notified that the last two days of our stay could not be secured and would be refunded two days. We checked in to a condo with one bed instead of two beds. Only other communication was a text saying they were trying to resolve but couldn't reach property owner. VRBO people hung up on me three times. No other available phone numbers for any of these people.. Had to book a hotel so as not to be stranded and wouldn't you know, while packing on Friday to go to hotel, I am notified via text that they secured the last two days at location and would not be refunding as previously stated. I had to cancel hotel and due to late cancelation, I was penalized over 250 dollars. VRBO and management company would not accept responsibility and would not refund me or pay for a hotel that I took it in the shorts on because of their terrible customer service. I was a fan of VRBO once but all it takes is one nightmare like we had to endure to be finished with them. If anyone who reads this uses VRBO please save yourself a lot of grief and figure out another way to book your travel. I'm done with VRBO!
Kevin S.
2021 幎 7 æã« 5 æ³æ»åš
10/10 (éåžžã«è¯ã)
Chris S.
2021 幎 5 æ 4 æ¥
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Convenient for Golf
Stayed for a couple of nights during Caddyshack Golf Tourney. Place was great although expensive when all the fees were included.