We arrived 11:30 at night with a 6 month old baby, but it took us over an hour to find our apartment, as the apartment was not clearly marked, and the map was inaccurate. We had to ask 3 people for help before locating it at 12:30 am. The elevator only worked from the second floor, so we then had to drag 8 heavy suitcases up. The online listing seems very cheap, but they don't list you all the hidden charges. We had to pay extra 25 CHF per person for towels and linen, and even more if you want them to put the linen on the beds. They nickel and dimed me for every little thing including a baby bed, clean up after we left, there were hardly any tissues, and only 1 extra garbage bag. There was no washer and dryer nor free internet as stated on their listing. The staff's English is terrible and we had a hard time communicating, and the office is almost never open, so we couldn't ask for help when we needed it. The local bus only runs from 7-7, and only every 2 hours (and local taxis are rare and expensive), so this property is mainly suitable for people who will not be relying on public transportation. On the positive side, the apartment is well maintained, and the view is unbelievable.