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コンドミニアム

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！

Beautiful furnished mountaintop condo w/shared pools, hot tub, & a sauna

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！の写真ギャラリー

施設の敷地
プール
プール
リビング エリア
リビング エリア

口コミ

10段階中7.4
良い

おすすめポイント

  • リラクゼーションに特化
    快適さが高評価を得ており、お客様はご自宅のようにおくつろぎいただけます。
  • 屋内プール
    一年を通じて屋内プールでくつろげる、このエリアでは希少な施設です。
  • 周辺の観光スポット
    シュガー マウンテン リゾートが徒歩圏内
ベッドルーム 2 室バスルーム 2 室定員 4 名

人気の設備とサービス

  • 屋内プールの数 - 1
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • バルコニー

周辺ガイド

地図で表示
Sugar Mountain, NC
  • Place, シュガー マウンテン リゾート
    ‪徒歩 4 分‬
  • Place, グランドファーザー マウンテン
    ‪車で 19 分‬
  • Place, ビーチ マウンテン リゾート
    ‪車で 23 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 4 名)

ベッドルーム 1

ダブルベッド 1 台

ベッドルーム 2

ダブルベッド 1 台

バスルーム 2 室

バスルーム 1

バスルーム 2

その他のスペース

キッチン
バルコニー
独立したダイニングエリア
ダイニングスペース

この施設について

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！

シュガートップ2816

カレンダーはリアルタイムで更新され、夜間料金は正確に表示されます。 ご希望の日付を入力して、[今すぐ予約]をクリックしてください。

シュガーマウンテンの美しさをただ��めるのはなぜですか？ シュガーマウンテンの頂上にあるこのユニークな10階建ての高層コンドミニアムに滞在し、プライベートバルコニーからグランドファーザーマウンテンの素晴らしい景色を眺めましょう！ このコンドミニアムには、広々とした更新されたキッチンがあり、おいしい食事を作るのに必要なすべての道具と、食事のための十分な座席が備わっています。 このコンドミニアムでは、屋内プール、ホットタブ、フィットネスルーム、サウナなどの建物の共有設備にもアクセスできます！

近くにあるもの：
コンドミニアムで楽しいことをすべて楽しんでいないときは、多くのおいしいレストラン、ショッピング、アトラクションから車ですぐです。 訪問者は四季を通じて新鮮な空気と世界クラスのアクティビティを楽しみます。 シュガーマウ��テンスキーリゾートなど、コンドミニアムから12マイル以内にさまざまなハイキング、サイクリング、ロッククライミング、ジップライン、ホワイトウォーターラフティングがあります！ 手頃な料金で近くのコースでゴルフとテニスをお楽しみください。

知っておくべきこと：
無料WiFi
食器洗い機付きのフルキッチン
駐車場からコンドミニアムまでご案内する無料シャトルサービス
冬には4WDまたはAWDを強くお勧めします。 車両は、悪条件で使用するためにスノーチェーンを必要とする場合があります。

このプロパティは、Vacasa North Carolina LLCによって管理されています。

駐車場に関する注意事項：建物の下に駐車し、シャトルで移動する必要があります。 24時間365日有人のガードゲートがあります。 ゲートアテンダントが建物への送迎を手配します。

日付を指定して料金を検索

類似した宿泊施設

施設の敷地
Grandfather Glory. A Luxury Condo With Spectacular View of Grandfather Mountain
Sugar Mountain
  • プール
  • ホットタブ
  • キッチン
  • ジム
10 段階中 10.0、最高に素晴らしい、(60 件の口コミ) 件の口コミ
Grandfather Glory. A Luxury Condo With Spectacular View of Grandfather Mountain

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

重要事項

ご宿泊に際して

施設番号 : 1761589vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、救急セットが備わっています
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

バナー エルク

このコンドミニアムはバナー エルクにあり、市内中心部かつ山間部に位置しています。アクティビティを楽しむなら、シュガー マウンテン リゾートやビーチ マウンテン リゾートがおすすめ。地域の自然に心癒されるなら、ピスガ ナショナル フォレストやグランドファーザー マウンテンはいかがでしょう。ランド オブ オズとマジック マウンテン ミニ ゴルフ アンド アーケードも訪れる価値のあるスポットです。近くではスノーボード、スキーが利用可能。そり滑り、アイススケートなどのアクティビティもおすすめです。
地図
Sugar Mountain, NC

周辺情報

  • シュガー マウンテン リゾート - 徒歩 4 分 - 0.4 km
  • グランドファーザー マウンテン - 車で 19 分 - 19.0 km
  • ビーチ マウンテン リゾート - 車で 23 分 - 19.3 km
  • アパラチア州立大学 - 車で 29 分 - 30.7 km
  • ザ ブローイング ロック - 車で 34 分 - 35.4 km

交通案内

  • トリシティーズ地域空港 (TRI) から車で 88 分

レストラン

  • ‪McDonald's - ‬車で 7 分
  • ‪Banner Elk Cafe - ‬車で 12 分
  • ‪Blink Elk Tap Room - ‬車で 12 分
  • ‪Town Tavern of Banner Elk - ‬車で 13 分
  • ‪Kettell Beerworks - ‬車で 14 分

よくあるご質問

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！にプールはありますか ?

はい、この宿泊施設には屋内プールがあります。

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

共有プール、ホットタブ、サウナ付きの美しい家具付き山頂コンドミニアム！はどこにありますか ?

バナー エルク中心部に位置するこのコンドミニアムは、シュガー マウンテン リゾートから 0.8 km、シュガー クリーク宝石鉱山およびリンビル川から 5 km 圏内です。グランドファーザー・マウンテン州立公園およびワタウガ川も 10 km 圏内です。

口コミ

7.4

良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 35 件の口コミ中 12 件が非常に良い
評価 8 - 35 件の口コミ中 11 件が良い
評価 6 - 35 件の口コミ中 5 件が普通
評価 4 - 35 件の口コミ中 3 件が不満
評価 2 - 35 件の口コミ中 4 件が非常に不満

7.2/10

清潔度

9.2/10

チェックイン

8.6/10

コミュニケーション

9.2/10

ロケーション

8.2/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

8/10 (良い)

Gary B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful view. The condo had everything we needed.
2026 年 2 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Maria B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The location is absolutely amazing, with everything close by. The condo staff was very friendly, and the shuttle service to and from Sugar Mountain Resort was extremely convenient.The condo itself was well stocked and comfortable. The only small suggestion would be to bring an extra blanket, just in case.
View from the balcony
Hallway
2026 年 1 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

CHASE F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Close to everysugar mt has to offer, beautiful views and good amenities, parking is a bit of hassle but other thn that all good!
2025 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 10 月 16 日)
Thank you, Chase, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
パートナーサイトからの口コミ

10/10 (非常に良い)

Misty W.

Amazing view

The view was amazing and the unit was comfortable.
パートナーサイトからの口コミ

10/10 (非常に良い)

Kelli L.

Sugar top 2816

We enjoyed ourselves very much at the resort. It was very clean, quiet and best view of the blue ridge mountains in the world. We will be back!!
2023 年 10 月に 3 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Timothy H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Sugar Mtn. Visit

Very nice property, clean, great views. Parking can be challenging due to lack of availability at building requiring parking off site and shuttle transfer.
2023 年 10 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you, Timothy, for your feedback! We are happy you enjoyed this home. We apologize that your experience with parking was not the standard of ease that we strive to provide our guests. We look forward to welcoming you back for another wonderful getaway in the future!
パートナーサイトからの口コミ

8/10 (良い)

Jason K.

Birthday Vacation

Excellent view and shuttle drivers. Place was clean but could use a deep clean. Showers haven’t been scrubbed down and carpet in rooms needed replaced due to stains. Over all it’s a great place to stay. Just seems that someone had that nice of place it would be kept up top notch. We will stay again !
2022 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi, Jason, thank you for your review. We appreciate you sharing your feedback and bringing some items to our attention that may need some TLC. Since your stay, we have deep cleaned the home and will pass on your concern regarding the carpet to the homeowner. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
宿泊者限定の口コミ

8/10 (良い)

bruce g.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Place with some Strange Rules

The Good: • Nice updated condo • Great amenities – Pool, Hot Tub, Workout Room The Bad: • NO Skiing equipment allowed in the building o Told to keep in car or store in specified room outside • Advertised as having one spot for parking at the top o Were not allowed to park any vehicles at the top. Had to take a shuttle down.
2020 年 1 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hello Bruce, thank you for your review. We apologize for the issues you experienced during your stay. We appreciate your abiding by the condo association rules. We hope to host you again, soon!
パートナーサイトからの口コミ

6/10 (普通)

Mike C.

Disappointed

I am not one to speak negative although a truthful assessment is necessary. Our family got the Ski bug this season and have been coming up from Atlanta every other week for 3 days since the first week in January. We rent lodging and have been very satisfied with all other rentals. Issues with Sugar Top 2816: Most of the staff is unfriendly especially check in, 2 out of 3 light bulbs in the master bedroom were burnt out, the master bedroom door did not shut or lock, the master bedroom shower drain was stopped up, the microwave door did not operate unless you stop there and held it shut, the carpets need cleaning and there was no sugar or cream for the coffee.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi Mike, thank you for your review, we do hope you enjoyed your stay. We are sorry for the conditions in the home upon your arrival and we appreciate you notifying us so we could address them during your stay. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We truly hope we can host you for a more comfortable stay in the future, thank you.
宿泊者限定の口コミ

2/10 (非常に不満)

Conrad S.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

My first negative review

We travel a ton and use a lot of rentals and never have I ever given a negative review, even when something was wrong to not make renting hard for anyone but this was too much. It started off with us arriving at the property to find a blood stain under the bed sheets which were dirty as well, when we tried to get in contact about this communication was poor and the apartment's managment resolution was leaving clean bed lining in a garbage bag on our kitchen table. In the second bedroom the bed was clean was so shakey that it sunk in and shifted with every slightest move you would make leaving us sleeping on the couch. When we opened the door to the bathroom we encountered another surprise with the bathroom ceiling falling onto the toilet and ground. We contacted the apartment manager and nothing was done so we went to the lobby and told the front desk which helped how they could to stop the flooding and falling ceiling. When we wanted to use the fireplace we found that the cable was broken and that it didnt work either. There were also extremly loud renovations going on in the building. The balconies were unusable for most of the day (from about 8am to 7 pm) with pressure washers ripping off paint and debries off the building leaving it all pouring right onto our balcony which we had to clean ourselves every night if we wanted to be able to go on it. The sauna also stopped working on the second day we stayed so we were only able to use it one day. The building itself was outdated and not very clean but it was okay however the apartment and the communication with owner of the property was horrible. I wish I could attach pictures to show everything.
2023 年 4 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
宿泊者限定の口コミ

6/10 (普通)

Angie B.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

VRBO was good the room needs some work

It was a beautiful weekend in the mountains. Sugar Top was a good place but the room need some repairs. The microwave door was taped up, the TV in one bedroom could not get to work, the bed and mattress in the master needs to be replaced. Who ever cleans the condo does a terrible job the need to be fired.
2022 年 10 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We hope to host you again soon!
宿泊者限定の口コミ

4/10 (不満)

Derrelle B.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ

Sugar Top Resort 2816 3 night stay

Sugar Top Resort offers beautiful Condominiums with gorgeous Mountain Views. We have stayed there in many different condos over the years, and always been completely satisfied. However, 2816 was the exception. Although the view from the balcony was beyond beautiful, other areas of this condo were unacceptable, such as no batteries for the tv remotes, the inability to connect to the internet, stained shower tiles, dirty stove top, a broken kitchen drawer ( unable to open for kitchen equipment), insufficient bath towels, no blankets ( temp outside was 22), stained dirty carpet in master bedroom with stains on curtains and also, stains on blinds in the living room (not to mention dirty windows with streaks and to enjoy the beautiful view we had to go on the balcony ). This condo had the potential of being a 5 star condo because of it’s very nice light fixtures, bathrooms and kitchen fixtures, kitchen supplies, newer tvs, clean sheets, walk in showers, tile work in bathrooms ( grout was sloppy in master) and 8th floor location on the Grandfather mountain side. However, cleanliness was not their priority nor meeting their amenity promises. Fortunately, we had 2 maintenance gentlemen, one from SugarTop and one from the rental agent, who very kindly fixed the broken kitchen drawer, provided fresh batteries for the remotes, unscrambled the tv remotes and connected us to the internet. ( no blankets were provided). Our time outside of the 2816 unit condo was perfect: the restaurants, Blue Ridge Parkway, magnificent fall colors, and shopping in Blowing Rock, Banner Elk, and Boone. The condo resort was also outstanding with their heated pool, hot tub and kind staff. I hope the owners of 2816 will correct these problems that have been stated by many other renters as well as what we have stated. I rented this condo originally because of the pictures which were very attractive. Instead of reading the reviews first., I also trusted that under each bad review the response was that these complaints had been resolved, but they have not been resolved. Although the management was kind and solved a few of our complaints we will never rent 2816 again. I regretfully submit this negative review having never submitted a negative review of one Sugar Top’s condo’s before.. As I said, this condo could be a 5 star if the owners would correct their cleanliness issues and maintain other issues.
2022 年 10 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi, thank you for your review. we are so glad you enjoyed the views! We apologize for the items that were not addressed before your arrival. But are glad the staff came quickly to resolve. We appreciate your comments and suggestions that the local manager can address with the owner to decide on updates. We apologize for the inconvenience and hope we can host you again!
宿泊者限定の口コミ

6/10 (普通)

Robert F.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Problems

First of all you have a safety hazard and a lability which needs to be corrected> The toaster has a cord in which the wire is exposed. This could be a real problem for you and the tenant if some one used it especially in a kitchen area which could have water! and got hurt or killed. Next the floor was not very clean and had popcorn. Next the dishes had dirt on them, many which could be a health hazard. Lastly the shower in the master bedroom has a drain problem. Not a very good experience.
2022 年 8 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 29 日)
Robert, thank you for the review. We appreciate you making us aware of areas that need TLC. We strive for a standard of excellence in ensuring the home is clean and accommodating for our guests. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We look forward to hosting you for a great stay in the future. Thank you!
宿泊者限定の口コミ

8/10 (良い)

Jean M.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Quick getaway

I will start by saying that I am a bit picky. This condo was okay, clean but definitely needs a deep cleaning (shower corners, rugs and baseboards, and some repairs (ceiling where there was some water damage/paint pealing, cracked tiles). The property is older but still fine for a quick getaway. Appreciated having dishwasher tabs, tp and towel paper stocked - we arrived late and didn't have time to shop prior. Overall we had a good experience and fun.
2022 年 4 月に 5 泊滞在
パートナーサイトからの口コミ

8/10 (良い)

Wafa C.

Great for a ski trip!

We enjoyed staying at the condo, it was clean and spacious. The pool and hot tub were great amenities, especially with kids. Kitchen was well stocked. Pros: pool, location Cons: uncomfortable beds, not enough towels, no blankets, 1 room was missing a flat sheet.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Thank you for staying with us, Wafa! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience. We hope to have the opportunity to host you again soon!
パートナーサイトからの口コミ

8/10 (良い)

Emily A.

Nice condo

This condo was nice but in high wind their was a constant banging noise in the chimney and there were no extra blankets provided. With the noise and it being cold outside, our sleep wasn’t as good as it could be. Our stay would have been nicer if there wasn’t a blizzard, as it was, we left a day early.
宿泊者限定の口コミ

2/10 (非常に不満)

Anne B.

気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Disgusting

Place wasn’t clean. Mold in the shower and corner of sink. Contact case and hair pin on bathroom floor. Dirty hand towel in Master Bath upon arrival. Bedding was minimal and low quality.
2021 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi Anne, we are sorry that our home was not cleaned to our usual standard for your visit. We appreciate that you took the time to share your feedback. We have already made improvements by removing all mold and deep cleaning. Our home is fresh and ready for future visits. We hope that you'll allow us to impress you in the future.
宿泊者限定の口コミ

6/10 (普通)

Savannah M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション

Okay stay

I read the reviews from 2020 about the bedding and was hopeful that those changes were made. Unfortunately they stand true. The comforter is stained, and mattress is extremely hard and uncomfortable. I think if the bed situation was changed this would be the perfect place. Resort had nice amenities and the condo kitchen was well-equipped and clean. It was an okay stay.
2021 年 7 月に 2 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Whitney T.

Our experience

We loved this condo ! Very clean
パートナーサイトからの口コミ

8/10 (良い)

June m.

Cozy

The home was nice and cozy. Had everything we needed to prepare a meal. The view is also nice.
パートナーサイトからの口コミ

2/10 (非常に不満)

Teri W.

The worst place ever that could have been awesome

Unfortunately, this is a beautiful condo in an amazing complex. The kitchen dishwasher was obviously leaking because under the kitchen sink smelled wet and the inside cabinets were dark coloed half way up where they were wet. Also, the wall next to the dishwasher was black and reeked of mold. The carpet in the master bedroom had black stains all over it, the master bed sheets and comforter had a big red stain on them that I immediately threw in the wash upon our arrival which it came out so must not have been washed. The furniture looked as though it hadn't been dusted in years. Both shower floors were completely covered in mold and when I got into take a shower before I could even wet my washcloth the shower floor filled up with water to the point it ran out on to the bathroom floor. My daughter's shower did the same exact thing my husband spent more than 30 minutes trying to plunge it without success. I called the vaCasa to get a plumber out they told me he would be out 1st thing in the morning but never showed. I called the 2nd night we were there and the complex maintenance man came out the third morning and said he wasn't a plumber he would see what he could do. I took a warm shower and upon my daughter and husband returning 30 minutes later from getting in the pool they both had to get out of the shower covered with soap because the water went ice cold. In that large of a facility you should never run out of hot water but for me to take a warm shower and them not be able to take one is unacceptable. When I called the VaCasa to tell them everything that was going on they were very apologetic and understanding and told me they would take care of it. I sent them pictures and again they apologized drastically ended up sending a housekeeper to come out and clean the shower floor from all the mold. To say they were doing extra cleaning with COVID-19 is a joke it hadn't been regular certainly not extra. Sadly wanting to sleep in on vacation not possible in the master bedroom there are no blinds or curtains only thin sheers so when the Sun comes in you cannot but only wake up to the bright sun. The blinds in the spare bedroom and in the living Room are covered with black dust and are almost inoperable unable to open without a struggle. The closet in spare bedroom the door fell off the track on to me because of it being broken 1/2 of the slots are missing from the door. I don't want someone else to experience what we did. It's not even as good as the Motel 6 and I paid over $900 for 5 nights. It's such a beautiful facility unfortunately this condo should be condemned. Also, for checkout to be 10:00 a.m. it's horrendous when your on vacation when every hotel I've ever stayed the standard check out is 11:00 a.m. I understand having to get out early for cleaning purposes however, obviously this place is not even been cleaned and have a 10:00 a.m. checkout makes it almost impossible to get-up-and-get everything done and get out on time. As much as we pay for this surely an 11:00 a.m. check out would be acceptable. I have reported all this to pick VaCasa but I want it on the public review as well. Lastly, on the weekends starting on Thursday you have to be Shuttled to the facility from an offsite parking. I understand how busy they are during season but this was the end of March 1st week of April when all this ski slopes were shut down so I don't understand when there's hundreds of parking spaces available that were sitting there without people in them were still shuttling from off site. We had groceries and hand to be shuttled back from the offsite lot to the condo. That should be stated when you reserve a Room not upon arrival. Again understandable during season but not out of season. So sorry for all this just want the public aware.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Thank you for your review, Teri. We are sorry to read you were so disappointed. The dishwasher leak is resolved, the closet door is replaced, the stained sheets are discarded, and the mold is removed. The homeowner and property manager are working on a carpet cleaning and replacing the cabinets in the kitchen to address the water damage. Hopefully we can better impress you next time!
パートナーサイトからの口コミ

4/10 (不満)

Michelle F.

Horrible check in process; Run down building.

The check in process is horrible at this building. We had to wait in line for over an hour in our car at the security gate. The building itself is very run down. There was a hole in the bathroom ceiling, closet door torn up, etc. The bedding was disgusting...luckily we brought our own. I would not stay here again. For the price you can get a much nicer house that is easier to get in and out of.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi, Michelle! We are disappointed to read you were unhappy with your Vacasa experience. We do not manage the Sugar Top building itself, so we have no control over the security procedures and do apologize if they were backed up. The bedding has been replaced, and we have sent maintenance to fix the other issues. Thank you!
宿泊者限定の口コミ

10/10 (非常に良い)

Nikkia R.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Sugar Mountain was amazing!

Great experience, beautiful location, we really enjoyed Sugar Mountain.
2020 年 12 月に 2 泊滞在
パートナーサイトからの口コミ

8/10 (良い)

Christina M.

Ski trip

The steam room, the sauna, the hot tub, and the gym were awesome! The room was really well equipped. The beds were noisy, and not the most comfortable, and the shower filled up fast like a tub, but other than that, the room was perfect!
2020 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
We appreciate your feedback, Christina, and are so glad you enjoyed your stay! The property manager has scheduled for the tub drain to get cleared. Thank you!
パートナーサイトからの口コミ

2/10 (非常に不満)

Christine T.

Renter Beware

The photos on Vacasa for this property are incredibly deceptive. While the Sugartop Resort shared facilities (gym, pool, hot tubs, etc.) are immaculate, this unit has seen better days. All folding closet doors were broken (missing slats, not in the tract, hard to open), the hall bathroom ceiling is caving in over the toilet, the secondary bedroom window screen is bent/warped and unable to be used, the table on the patio is missing 1/4 of the tabletop, the fireplace is not in working order and instead has a portable heater connected, most if not all doorframes are heavily dented and dinged, and there are numerous small holes in the walls. It is clear that someone tried to update this unit with tile and painted cabinets, but the workmanship is substandard; there are lots of areas in the bathrooms where there is no grout between tiles, there's caulking around the edges of floor tiles that were not cleaned up properly and the caulking was just smudged on to the tile, and the painted kitchen cabinets look unfinished. In addition to the run down appearance of the unit, the furnishings need to be replaced, or at the very least steam cleaned to remove some of the musty odor that lingers. We stayed for a full 7 nights and left the living room slider and master bedroom window open the entire time and the stale, musty odor from the furniture never dissipated. Also worth mentioning, this unit has the least amount of linens of any vacation rental I've ever stayed in. No kitchen towels, no cozy throw blankets and bedding was sparse. Each queen bed had one fitted sheet, one flat sheet, 2 pillow cases and one thin quilt, but nothing was provided for the roll-away bed; also, the sheets provided were extremely thin, bordering on threadbare. Additionally, these few linens all smelled musty like the furniture, making me feel certain they had not been recently laundered.
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi, Christine. We’re sorry to hear that the home was in this condition upon your arrival. We attempt to be as transparent with our listings as possible and provide the most accurate and up to date photos. We have passed these comments along to our local staff and homeowners to ensure that we take care of these issues as quickly as possible. We do apologize that these crucial details were amiss and hope that we have another opportunity to impress you in the future.

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