We’ve been coming here for 15 years and we come because of the convenience of the beach and the views of the beach AND the use of their canopies, loungers and staff. This is the first time I will say, I wish we would have stayed at Sand Piper or Mustang Towers.
The first day we were there when 8 AM hit we asked about the canopies and loungers, we had so many different stories through out the day. It was raining and the tide was high in the morning which is what management said, but also the kids that were suppose to set up had not even arrived yet, according to the front office staff. When it looked to clear up at noon I asked one of the teen staff members if they were going to be able to set up now that it’s clearing and without eye contact he yelled “No!” At 1 PM it was beautiful, the tide had gone down and the rain cleared, other establishments had their canopies and loungers out but ours did not. I asked a staff member at 2:30 and he told me he’s off the clock and management said she didn’t want to mess with it. Day 2 we asked maintenance as they came down around 8:30 AM as it was already beautiful and it wasn’t until 11 because so many unhappy guest again pointed out other establishments were doing it for their guest they began to set them out. One of the reasons we like to come here is for convenience of us not having to bring our own. We will be going somewhere else in the future!