ニヒカイヴィラ＃701：2 BR / 2 BAコンドミニアム、コロア、4人が眠る

Mahalo for the review. We're glad you enjoyed the location, amenities, and overall comfort of the property. Aloha!

Mahalo Lauren. We appreciate your five-star review and comments. We are happy that you enjoyed the air-conditioning and the updated interior. We are already looking forward to hosting you again soon.

Mahalo Janette for your 5-star review and comments. We are so happy that you enjoyed your time on Kauai and loved the unit and its location. We look forward to hosting you again soon. A hui hou!

Mahalo Kreezel for the 5-stars and comments. We hope to host you again soon.

Mahalo Kelli for your five-star review and comments. It is wonderful to hear that you had such a nice stay. Sorry that your neighbors were not respectful of condo living. We can always help find a more secluded property for your next stay. Looking forward to hosting you again soon. Aloha.

Mahalo Julie for the review and comments. Glad you like the unit. On the view, the AOAO recently trimmed the large hedge in front of the building to stimulate growth and make it fuller and healthier long-term. We are sorry that exposed more of the parking lot than normal. Luckily in Hawaii, everything grows fast. We are sorry to hear you fell and wish we would have known to assist in any way, as well as report where you fell to see if it needs attention. We will reach out directly now. We do hope you are okay. Mahalo.

Aloha Angie, The COVID pandemic hit us hard on Kauai and we are now catching up on responding to some reviews. First, our booking fee and cleaning fee are within industry standards and they are disclosed very clearly on our listings. Note, we are not responsible for the added VRBO fee. Second, directions are emailed to you upon booking as well as 24-hours prior to check in via email and text. We have used these same directions for many guests without issue and we are sorry you found them confusing. However, I see from our notes you actually called us on our emergency line and we walked you through and stayed with you on the phone until you retrieved your guest arrival packet. Lastly I do see we texted you an “Aloha Welcome greeting” and also had our manager respond to your call about a leaking faucet to which we came and inspected and then had it replaced during your stay. Saying “We heard not a word from the staff the entire stay.” is simply not true. We are glad you will stay here again, but do think your statements are a bit misleading.