Vrbo has this property as a third party, HIGHLY DO NOT RECOMMEND! We booked this home bc the property before (in ChampionGate) canceled on us 3 days before our trip!Will never use again!
Horrible experience from start to end. Communication is key when you’re staying out of town and trying to get information on the property/amenities, issues, etc. and it was horrible having to email and wait hours, if not a whole 24 hrs for a response. Big home, great for a big family, however the house needs a lot of TLC. We did not have our heated pool on when we got there, took 2 wasted days to get it “added”. Waited a whole 3rd day and it still not heat. We still got charged for not being able to use the heated pool.
The projector in the movie room did not work at all, ripped screen in the pool area along with a piece of glass in pool, chipped hot tub area that could cause serious injury, and broken pool chairs.
The house did not come equipped with bath/pool towels, pots and pans were cheap and did not cook well, missing shelf in fridge. There were several lamps that did not work in the bedrooms which made it hard to see at night.
The BIGGEST disappointment with this property…there were ROACHES!!Very disgusting & extremely disappointing especially because of the price we paid for this stay! We emailed the property management company (literally more than 100 times) and took hours if not a day to get a response back and no action taken on our issues. Do not rent through Champion Gate