Perfect location. Perfect condo. Perfect communication! I never write reviews (I know, I probably should), but my husband was looking on VRBO and saw a horrible review so I thought it was important to respond because they are wrong.
Reasons why I can’t give it 5 stars:
1. We requested an extra day, which was the day before our original check in date. Unfortunately, the Mountain Lodge didn’t receive the change so we had to wait a short amount of time. We had drinks in the bar and contacted Luke. Luke was on his way out of town with horrible service and got back to us almost immediately. He was extremely apologetic and handled everything quickly.
2. It included in the listing that parking was free, unless you valeted. Unfortunately, the HOA changed the rules so we had to pay per day. Not a big deal, but should be noted. Note: We didn’t mention this to them and we probably should have so they won’t have to deal with a “Karen” in the future.
Response to the bad review:
1. Walls were paper thin…
It’s a CONDO. Yes, you can hear other people and trust me, we have zero clue what the people above us were doing, but it was not a hindrance and the walls were not paper thin.
2. The street light shines right through the bedroom…
It does. There are BLINDS. If you turn them up towards the ceiling, there are zero issues. Road noise? There isn’t ANY traffic, it’s basically a (an?) one lane road. Even during the day, there might have been 5 vehicles to pass by all day.
3. The couch…
There were three of us and our friend decided to sleep on the couch as is (no pull-out bed) and slept perfectly. Mind you, he is a professional cyclist who needs a good night rest. While all three of us didn’t sit on the couch together, it wasn’t necessary. We enjoyed the beautiful outdoors of Telluride and when we did watch TV, there were two TV’s to choose from.
Ignore the bad review. It’s a condo. It’s not perfect, but it’s the perfect location with great customer service, appropriate amenities and a comfortable (yes, the king sized bed was very comfortable) place to rest your head!
