The view was great it was a close walk to the beach
Joseph W.
2/10 (非常に不満)
宿泊されたお客様
2024 年 8 月 3 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Don’t stay here!
We have stayed at the Lighthouse many times in the past few years but in a different unit owned by someone else. It wasn’t available this time.
This condo was outdated, in tremendous need of updates, maintenance, upkeep. It did not feel clean, the rugs were shag and questionable as far as cleanliness, the fridge was rusted, the dryer was incredibly rusted, the quality of everything was subpar at best. There were hardly enough towels for our family - certainly nothing extra. The front door didn’t lock unless slammed shut. The patio door was incredibly hard to open/close. The shower head was pulling out of the wall. The toilet in front bathroom had a seat and lid that didn’t fit properly and kept falling off. The same toilet’s water was shut off upon arrival. Confused, we turned it on so we could use it. The next morning the bathroom was covered in water. Obviously the management knew there was a problem but rather than fix it, they just shut water off. After many frustrating minutes on the phone with a foreigner who didn’t understand the problem, we were told maintenance would call us to set up a service call. That never happened. Someone showed up. He said the hardware had rusted through and left to get new stuff. He “fixed” it and it leaked the entire week, making that bathroom floor constantly soaked. We had to pay $50 for parking on top of our condo booking, something we’ve never had to do before. We weren’t given gate codes for pool and beach- we were told that we would
宿泊されたお客様
2024 年 7 月に 5 泊滞在
2/10 (非常に不満)
William P.、Indianapolis
2023 年 6 月 25 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Mold and mildew in condo 617
The resort is nice. This condo was terrible. It had a strong mildew smell upon arrival we hoped would clear out but it lasted the entire week. There was visible mold stains on the ceiling of the entryway and near the floor. The couch was stained and smelled. The curtains were stained, ripped and smelled. I sent support pictures and asked for another room and was offered another condo a half hour away. We had family in two other condos at this resort we were vacationing with so we declined. We had no local support just a lot of apologies for the inconvenience and a small refund from the remote support reps. Will not be using VRBO/Vacasa for travel ever again this was the worst experience ever.
William P.
2023 年 6 月に 7 泊滞在
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6/10 (普通)
Rachel S.
2022 年 12 月 14 日
Not fancy but worked for us. Great beach access.
We had a great week in Gulf Shores, Alabama! The condo met our needs. There were 4 of us in the condo, two adults, an 8 year old and 6 year old. It’s not the Ritz Carlton but all we really did in the condo was sleep and bathe. We were in town for our sons baseball World Series that we played at the Orange Beach Sportsplex. We seemed to be centrally located to everything. We drove to The Hangout but it is definitely walking distance.
GOOD:
-Direct and quick beach access.
-Condo is fully stocked with everything you would need for a week (cookware, dishes, coffee pot, towels, toilet paper and paper towels-though might be smart to buy some extra, broom and dust pan, shower towels, sheets for master, fold out couch and extra bedroom, rotating floor fan in master)
-Both pools are great. My kids preferred the pool that had the beach walk in area and was shallower than the other pool.
-Friendly on site staff.
-Free wifi that worked great.
-Two full bathrooms (part of the reason I booked this room).
-AC worked great.
-Washer and dryer worked great. We put both to use a lot during the week washing baseball uniforms and towels.
-How water for numerous showers. Just don’t run the washing machine and shower at the same time. That will give you warmish water in the shower. Easy fix, start the washer after showers.
-Dishwasher works.
-Bring trash bags with you. I’m always shocked at the amount of trash we produce. The unit comes with two trash bags.
NOT SO GOOD:
-The entry door does not have any locks from the inside. It has a keypad on the outside of the door so people can’t get in but nothing to keep kids inside. Our 6 year old has Down syndrome and is a “wanderer” and the entry door has a paddle handle which she is able to open on her own. The “kids” bedroom is directly by the entry door. Since there were no inside locks on that door we couldn’t let our daughter sleep in that room because the chances of her escaping in the middle of the night were VERY high. She loves water so we were anxious most of the week. We would move a bar stool in front of the door every night in an effort to keep her from escaping. She also slept with us in the master so we would know if she got up in the middle of the night.
-The balcony door has no lock on it either. Flat out not lock on the inside or outside. Again, that made us anxious with the kids. The balcony door is very heavy and was not easy for our 6 year old to open. Our 8 year could open the balcony door on his own.
-You have to make sure the entry door is completely closed after opening and closing. It’s a heavy door and when it shut you would assume it would be closed all the way, but the I guess the mechanism in the door didn’t always catch to close the door? The first few days we would come back from being out and about and you could push out entry door open because it had not “caught” to completely close. We realized this fairly quickly and made sure we pulled the door to coming and going to make sure you couldn’t push it open.
-We were locked out of the condo twice. The first time my 6 year old beat us to the door and pushed a bunch of numbers on the key pad that locked us out for about 30 minutes. We called the lobby for assistance and they told us to wait 3-5 minutes and try again and if that did not work they could come let us in one time but if it happened again then we would need to contact Vacasa. After three rounds of waiting 5 minutes for the keypad to reset we finally go it in.
-Our last night there we were again locked out of the condo for two hours. Super fun with two kids. I’m not sure how we got locked out this time but it did seem the batteries in the keypad were dying. When trying to punch in numbers, each key would beep when you pressed it. The keys weren’t beeping anymore. We waited the 5 minutes several times ...
Rachel S.
10/10 (非常に良い)
Danielle D.
2022 年 12 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful long weekend relaxing at the beach.
Perfect spot to stay for a long weekend. All conveniences of home. Clean beautiful property. They are doing some off season updates but didn’t effect our stay or any amenities of the property.
Danielle D.
2022 年 12 月に 3 泊滞在
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6/10 (普通)
Carol M.
2022 年 11 月 30 日
Needs total makeover
The only positive is the view of the beach and the water.
Carol M.
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8/10 (良い)
Connie M.
2022 年 8 月 10 日
Great vacation spot!
The unit was very nice. The impressive part was how well the whole building was maintained on a continual basis.
Connie M.
10/10 (非常に良い)
Mandie R.
2022 年 7 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Our second time in this unit and it was just as good as the first!
We love this unit and picked it again this year instead of chancing it on another one. We are so glad we did! Always a good time. It’s clean, well stocked with household essentials and the location is great!
Mandie R.
2022 年 7 月に 4 泊滞在
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10/10 (非常に良い)
Stephen S.
2022 年 7 月 26 日
Great Place toStay!
We enjoyed our vacation time in Gulf Shores, a week made even better by our stay at Lighthouse! All the comforts of home in a vacation setting. Our condo was very well cleaned and prepared for our arrival. The facilities were great, from parking, the pools, the beach setup, and the helpful and friendly staff. We hope to come back for another stay.
Stephen S.
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8/10 (良い)
amanda d.
2022 年 7 月 18 日
Very clean
It was super clean when we arrived. Definitely not one of those tiny cramped condos and the balcony was great!
amanda d.
6/10 (普通)
Amanda L.、Owensboro
2022 年 4 月 24 日
良かった点 : チェックイン、ロケーション
Great beach. Would not stay in this unit again.
Unit needed some TLC. Location and beach were amazing. Good walking to local restaurants.
Amanda L.
2022 年 4 月に 6 泊滞在
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10/10 (非常に良い)
Lynn C.
2022 年 4 月 19 日
Lighthouse 617 April 14-18
The property was clean, neat and well stocked! My sister and I came down for Easter weekend/Birthday celebration and loved the properties. We will definitely be staying here again. The location and facilities were great.
Lynn C.
4/10 (不満)
George L.
2022 年 3 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Disappointed
I advised of my issues before. Updated, dirty, second bedroom had small bunk-beds that were out of date....Light fixtures, everything, loose toilet seats, showers were updated.....for what I paid...Only three days....the only good thing was I was on the beach.
George L.
2022 年 3 月に 3 泊滞在
8/10 (良い)
Kathy B.、Belgium, Wisconsin USA
2022 年 2 月 4 日
良かった点 : 清潔度、チェックイン、ロケーション
Last minute getaway
The condo was clean, but did not match the online pictures. Needs paint and some updating. Fine for a short stay.
Kathy B.
2022 年 1 月に 6 泊滞在
6/10 (普通)
Kenneth W.
2021 年 11 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
😔
We had a great time but the construction and jackhammering just about ruined it
Kenneth W.
2021 年 11 月に 14 泊滞在
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10/10 (非常に良い)
Cassie R.
2021 年 10 月 11 日
Home away from home
From the second we drove up to the lighthouse we were absolutely stunned. Even with the work being done on the building it was still very nicely put together. Our condo was absolutely perfect, I seen other post about “nasty carpets” just so y’all know they have been replaced with beautiful wood floors. I will say the oven and microwave takes a little longer to cook things in than normal but that wasn’t an issue as we were on no time frame and was there to relax and enjoy. The area was very quite and extremely peaceful. We highly recommend this condo.
Cassie R.
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10/10 (非常に良い)
christopher l.
2021 年 10 月 6 日
Loved it!!!
Nice clean place...but couldn't figure out the tub and to get hot water flowing ...but the shower was great..great view
christopher l.
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8/10 (良い)
Tiffany S.
2021 年 9 月 7 日
Perfect for a quick getaway!
We loved our stay! We include a husband/wife and 2 children (13 year olds). I will say the pull-out sofa sleeper is in need of replacement because the mattress is about an inch thick and my son had something (assuming springs) poking him in the night. Overall, we had a great time and would return again. Be aware that the bunkbeds are not all that large so smaller people are fine (which she was). And the location was great!
Tiffany S.
2021 年 9 月に 4 泊滞在
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10/10 (非常に良い)
Denver D.
2021 年 8 月 16 日
Great stay
Easy check in and check out. Great view. Every thing was wonderful except tv/satellite. Wasn’t really there to watch tv, but it really sucked. Everything else was great both inside and out.
Denver D.
10/10 (非常に良い)
Amber W.
2021 年 7 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect in every way
The only suggestion I have is that this unit invest in new mattresses for both the bunk beds and master bedroom. Everything we needed was right there. We will return again 😊
Amber W.
2021 年 6 月に 3 泊滞在
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8/10 (良い)
Kristy W.
2021 年 7 月 20 日
Summer 2021
The peacefulness
Kristy W.
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10/10 (非常に良い)
Heather G.
2021 年 7 月 9 日
Very nice
Everything was really nice. Was very pleased.
Heather G.
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8/10 (良い)
Jeffrey L.
2021 年 6 月 29 日
Great Place
Well worth the price I enjoyed my stay here will definitely return in the future~fantastic view of the ocean
Jeffrey L.
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6/10 (普通)
Rose S.
2021 年 4 月 26 日
Lighthouse unit 627
It was a very nice nice unit
The only suggestion would be to invest in a larger
TV for the living room & a new coffee pot
Rose S.
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2/10 (非常に不満)
Alexandra R.
2020 年 8 月 17 日
Dirty condo
What I didn’t like was
-whole place was dirty and nasty
-carpets were so stained up and dirty
-black mold on the ceiling
-door to the balcony wouldn’t lock, so if you have toddlers this is very stressful and also seems like a code violation
-Front door didn’t have a lock so again kids can just walk right out of your not watching them every second.
-tack strip on the carpet into the master bedroom bathroom was hanging out. Stepped on it and so did my child.
-king mattress looked like over 15 years old. Had dips in it and felt like springs in your back
-door to the laundry was broken
-Dryer was rusted and caused a towel to get a rust stain on it and most my clothes of lighter color looked dingy after washing them.
Called the property manager several times and never got a call back from them. Was offered a 10% discount from a rep in the office because the carpet was absolutely nasty. Very disappointed and unfortunately it was my two toddlers first time to the beach and the place was nasty. Had to lay out blankets on the carpets just to feel sort of ok walking in the place. Absolute nightmare showing up to a filthy condo.