Great location and good for group of 10
More lighting desirable in the kitchen area.
We were able to see partial fireworks from the property on July 4th which was a plus
PALLAVI A.
10/10 (非常に良い)
Nick N.
2023 年 2 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location & lots of space
Great location & lots of space! Great family vacation house.
Nick N.
2023 年 2 月に 2 泊滞在
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6/10 (普通)
Travis Strohecker S.
2024 年 6 月 20 日
Decent experience but I would’ve booked something else if I knew the Hot Tub didn’t work.
I loved being surrounded by nature and within a short distance of some great hiking trails.
Travis Strohecker S.
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6/10 (普通)
Tracy S.
2024 年 8 月 21 日
House is fine
The home was fine but in need of some updates. We enjoyed the homes layout for our 5 adults, 4 kids. Kitchen supplies were good especially the amount of dishes, silverware. Home was clean. Seating was good for 9 guests.
Tracy S.
2024 年 8 月に 4 泊滞在
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8/10 (良い)
Christopher D.
2024 年 5 月 7 日
My Poconos experience.
Loved the spacious house. Had several people stop in from my wife's family that live close by. Plenty of room for everyone. Would have been a five-star review if the hot tub was working.
Christopher D.
2024 年 4 月に 6 泊滞在
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8/10 (良い)
Judy S.
2024 年 10 月 12 日
Beautiful weekend in the Poconos
This was a 50th reunion of girlfriends from East Stroudsburg State, and our husbands. The home was spacious for all, kitchen was well stocked, we were on the deck most of the time and furniture was comfortable for all. The only issues we had were the TV's, Marissa came over as one wasn't hooked up and all of them needed batteries in the remotes. The owner needs to have regular channels as everyone was expecting to watch the Phillies baseball playoff and football on Sunday. Otherwise, it was great to be together again and reminisce.
Judy S.
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8/10 (良い)
Nicole T.
2024 年 4 月 19 日
Cozy
This place was nice and accommodating for our group of 8. It was clean for the most part and met our needs for the weekend. We were, however, a bit upset about the hot tub that was not functional. I wish we would have known before hand. I do appreciate the partial refund though since the hot tub was not working.
Overall, good for what we needed.
Nicole T.
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Janet F.
2024 年 7 月 9 日
気になった点 : コミュニケーション、ロケーション
Not happy
Too many things were wrong and not working or broken. No one came to check when I complained about a flickering light like a strobe light. Good thing no one suffered seizures!
Janet F.
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Sequica G.
2023 年 7 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay the Vacasa Way
I have to say Vacasa thought of everything!!! I didn't have have to buy any incidental items. The complimenrary items made our stay away from home feel like home. They provided complimentary dishwasher pods, laundry pods, handsoap, beach towels, plenty of fresh linens, paper towels, and Dove....Basically everything. The small touches made our stay so comfortable and enjoyable. I am definitely going to book again for fall!!! The house is clean, spacious, and decorated nicely. I loved it!
Sequica G.
2023 年 7 月に 3 泊滞在
2/10 (非常に不満)
Sundeep S.
2023 年 4 月 12 日
気になった点 : 清潔度、コミュニケーション
Hot tub not working, sink overflowing, oven dirty, spider wed under fan in living room
Need my refund
Sundeep S.
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
Erika R.
2023 年 5 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful house
This house is exactly as described. I messaged Vacasa early so they can make sure the hot tub was ready when I arrived and they handled it right away. The house is very clean. The beds and sofas are all plush and comfortable. The hot tub is amazing, it had a waterfall feature and fit 6 girls comfortably and is on the upper level within an enclosed deck. The balcony has a great view and has a nice area to gather with a grill. We couldn’t figure out how to heat the first floor. Although the maintainance office replied quickly I just couldn’t waste any more time texting back and forth trying to figure it out. Overall they can use more kitchen accessories like oven mitts and dish towels, extra throw blankets and bathing towels would really make this house better. It was a great experience and I will definitely book again.
Erika R.
2023 年 4 月に 2 泊滞在
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6/10 (普通)
Ebony B.
2022 年 12 月 14 日
Beautiful home but to many issues
The house was beautiful other than the m.j maintenance of the home has not be opted up. There was no hot water the first day right before Thanksgiving the toilet flooded and the was a leak which dropped all the wa from the top to the bottom onto of one of the beds. No cleaning supplies left. I still haven't heard back about what y'all came up with regarding my compensation
Ebony B.
2022 年 11 月に 5 泊滞在
6/10 (普通)
Laura L.
2024 年 6 月 4 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Terrible customer service
I should've read the reviews before booking this property. If you go and read the reviews dated August 17, 2023, April 19, 2024 & May 7, 2024-that pretty much sums up our experience. Booked property for hot tub-not working-numerous calls for service. I spent more time stressing over things then enjoying my vacation. AC worked great but in the evening the heat kicked on to. Ice maker not working. All of us work in the law enforcement field & are stressed enough. I registered the 4 vehicles going there when I did reservation online. Security came by & said they were not registered & fined. I registered again-he came by again the next day & said they still weren't registered. Another fine. Besides ALL of that-BEAUTIFUL-VERY CLEAN-COMFORTABLE BEDS-laundry pods,shampoo/conditioner/soap, trashbags provided.
Laura L.
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Robert W.
2023 年 6 月 16 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
No hot tub
Called several times prior to stay and told the hot tub worked. Get to home and called cause hot tub was off told to flip braker and guess what hot tub doesn't work. Called back end of 2nd day told that it needs extensive repair and would not be done untill we left. Asked to be compensated for the lost of the hot tub and was refunded $30 and i have submitted a request for at least $150 . Very disappointed in the service. Ice maker didnt work pool sticks and rack were broken. I extended our stay before arriving and was locked out Thursday afternoon. I dont recommend.
Robert W.
2023 年 6 月に 5 泊滞在
6/10 (普通)
Jesus F.
2022 年 12 月 20 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Inacurate description of the property
Couple of things didn't work:
- fireplace
- Hot Tub
- Hot water runs out after about 5 min on the shower. This is difficult when 7 people are trying to shower.
- No explanations on how anything works. While this may not seem important, most properties will have a little booklet or something on how different things work around the house (AC, TVs, Hot Tub) the properties has individual AC settings and it was very confusing the first night. Having it snow all night, it made it a pretty miserable first night.
Overall the house was OK but the lack of effort in the little things made things unappealing. Would not stay here again, will be reaching out to VRBO for a partial refund.
Jesus F.
2022 年 12 月に 4 泊滞在
6/10 (普通)
Daniel E.
2023 年 8 月 17 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Nice property, poor management
Booked this property and stayed with a group of 9. Check in was easy, beds were comfortable, and was plenty spacious for all of us. Generally speaking we had a great time, but there were some things that dampened the experience for us.
First and foremost, the hot tub was filthy. Completely unusable in that state, but since I didn't report it during our stay, it's apparently not vacasa's problem and I am ineligible for a refund. Beware if you are looking to book this property in the hopes of using the hot tub.
There was also a mess at the bottom of the main freezer that was there when we arrived.
Secondly, despite filling out all the forms required of me (some of which were not from the email address they said it would be from), the property management did not register our vehicles. A security guard knocked on the door and informed us that we weren't authorized to park in the driveway. After we explained our situation, the guard said that he would write up the property owner, but only if they didn't register our vehicles in 3 hours. I tried to contact the host, but I kept receiving the same message with a slightly changed signature. So we were put under house arrest for a good majority of the afternoon because Vacasa didn't process the documents I submitted. Thankfully we were not responsible for the charges and fines for the vehicles, but it was still ridiculous that we could not fully enjoy our weekend due to Vacasa's incompetence.
Daniel E.
2023 年 7 月に 3 泊滞在
2/10 (非常に不満)
Kenny C.
2025 年 3 月 23 日
Kenny C.
2025 年 2 月に 2 泊滞在
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6/10 (普通)
Darwin V.
2022 年 12 月 19 日
Family vacation
We went on vacation with the family in the first place, we rented mostly because we saw it had a jacuzzi tub and when we arrived it was not working. The person renting knew that the jacuzzi was not working because when we arrived she told us it was a piece that was missing and we found out two hours after our check in. The bathroom from the floor was leaking water from the bathroom down to the poll table. In addition to this we did not have hot water which made it hard for us to shower. The light bulbs were not working we had to change 2 of them
Darwin V.
10/10 (非常に良い)
Rodolfo A.
2022 年 12 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great house
Overall it was just great. The house was clean and everythjng neat. Best house i've been too. Love this house
Rodolfo A.
2022 年 12 月に 2 泊滞在
2/10 (非常に不満)
Chad G.
2022 年 10 月 13 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Never again
Worst vacation ever. Never rent from “Vacasa” and international company that posts on Vrbo. We had issues with the only amenity we booked this house for (hot tub) and no one cared. Every time we called the company we were linked to their main office in Oregon and they wound’t give us the phone number for the local property manager or loop her in Pennsylvania. They knew the hot tub was broken but never told us and they never fixed it or even sent anyone out. It was alot more for our stay at this house then other houses in the area most likely due to the amenity that didn’t work. All we wanted was a hot tub in a house in the woods in the Poconos but Vacasa could care less.
Chad G.
2022 年 9 月に 4 泊滞在
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8/10 (良い)
Zev L.
2022 年 9 月 8 日
Great vacation home
The location of the house is great. Quiet block right next to Camelback. Plenty of bedrooms and beds. The porch was great for bbq and outdoor meals. Kitchen and living room were spacious and comfortable. Overall great vacation spot
Zev L.
2022 年 8 月に 3 泊滞在
10/10 (非常に良い)
Jessica A.
2022 年 8 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great house. Clean, great deck, great layout
My sisters and our families has a wonderful time here. The place was clean, easy to access and located in a beautiful setting close by to places to visit and dine. The front deck was a great place to eat and hang out. I highly recommend this rental. Great for groups.
Jessica A.
2022 年 8 月に 3 泊滞在
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10/10 (非常に良い)
Jack P.
2022 年 8 月 1 日
Great Mountain house
This was the perfect house for our group of dads, sons, and friends for a family golf weekend. The house was clean, spacious, and the layout was perfect for getting together. Comfortable beds. Pool table was also a plus. The outer deck was a great bonus. Nice outdoor furniture with plenty of room for everyone to sit and enjoy the cool mountain air. Vacasa was super easy to work with. When our original house had a mechanical problem they quickly found this awesome house and took care of everything from there. Highly recommend Vacasa and this house!
Jack P.
10/10 (非常に良い)
Wang
2022 年 6 月 19 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Clean, very spacious and peaceful!
Wang
2022 年 6 月に 4 泊滞在
8/10 (良い)
Ryan S.
2022 年 6 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
124 High Mountain Drive
The house itself was great, very nice property and very clean. The rental process was smooth and hassle free. The only issue was communication with the renter after arrival, they were very unresponsive with a couple issues we had.