デューンズオブシーグローブ202C

Hi Kayla, Thank you for staying with us again and for sharing your honest feedback. We truly appreciate your continued trust after enjoying a great experience with us the first year. We’re sorry this visit came with so many unexpected frustrations. Some of the concerns you mentioned, including the pool/beach pathway work, hot tub closure, and community pipe issues, were related to HOA-managed areas and were unfortunately outside of our direct control. We understand, however, that these things still impact your overall vacation experience. We also appreciate you letting us know about the in-unit concerns, including the AC and access bracelet, so we can continue addressing the items within our control. We hope your next stay brings the relaxing, worry-free getaway you enjoyed before, and we’d love the opportunity to welcome you back for a better experience. Sincerely, Benchmark Management

Thank you so much for your lovely review! We are delighted to hear you and your family had a wonderful time and enjoyed the quick walk to the beach and the condo. We cannot wait to welcome you all back for another great stay! — Benchmark Management

Hi Kimberly, thank you for that awesome review! We had an exceptional time hosting you in this beautiful unit where you will enjoy beautiful views of the Gulf of Mexico and spectacular sunsets. We can't wait to welcome you back for another beach vacation in the 30A! Sincerely, Benchmark Management

Darrin, thank you for taking the time to review your stay with us! We're grateful that you chose Benchmark Management to facilitate your vacation needs. It is an honor to have served you and learning of your experience brings so much joy to our team. Guest satisfaction is our top priority always, and we're glad this shows in our work. Come again soon! Sincerely, Benchmark Management!

Hi Lee! We are so honored by your wonderful review. Your satisfaction is our ultimate goal, and we so glad that you and your family had a great time with us. We can’t wait to serve you again soon! Sincerely, Benchmark Management

Thank you for staying with us, Dan! We appreciate you taking the time to let us know that you enjoyed your stay. We have made note of the few "hiccups" you mentioned so that we can work on creating an even better experience next time. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we have accomplished just that! We agree, the beach was spectacular! We look forward to hosting you again soon. Regards, Benchmark Management

Thank you for your wonderful review! We are thrilled to hear that you enjoyed the great view of the ocean and found our location convenient to excellent dining options. We appreciate your feedback and hope to welcome you back for another fantastic stay soon! Sincerely, Benchmark Management

We are glad you enjoyed your stay. We hope to see you back soon!

Dear Melanie, Thank you for your kind review of Dunes of Seagrove 202C. We're delighted to hear that you enjoyed your stay and appreciated the included beach setup. We're glad you found the unit to be very nice and look forward to welcoming you back for many more enjoyable stays. Sincerely, Benchmark Management

Hi April, we are so happy to hear that you had a great trip! We also thank you for highlighting the seamless check-in process as well as our customer service. We do pride ourselves on excellent customer service as we try to ensure guests have a great stay with us! Thanks as well for your positive cleaning remarks! We are also happy that you are already considering to stay with us again. We hope we can welcome you soon! Regards, Benchmark Management

Thank you for staying with us at this property! We truly appreciate your feedback. We are sorry to hear that you were not satisfied with the furniture in the unit. Furnishing vacation rentals can be challenging, as everyone has unique preferences. We also apologize for the inconvenience with the network connection. While most of our properties have internet access, the service can be affected by factors beyond our control. In case of disruptions, we always do our best to troubleshoot, send our internal tech for necessary checks, or reach out to the internet provider. We understand how important connectivity is for our guests and will contact the provider to explore ways to improve the service. Regarding the dishes and bathroom items, we aim to ensure that the kitchen is adequately stocked with glassware, cookware, and utensils, and that each bathroom has the necessary supplies, including toilet paper, soap/body wash, shampoo, conditioner, lotion, towels, and washcloths. We apologize if it felt like the rental was set up for our convenience rather than yours. Please know that guest satisfaction is our top priority, and we will take your feedback into account to make the necessary improvements for a better beach vacation experience for everyone in the future. Regards, Benchmark Management

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the last-minute change due to the plumbing issue. We understand how frustrating it must have been to experience problems with the TV remote batteries and the access code, and we will ensure that our team addresses these concerns for future guests. Regarding the pool fob, we take your concerns seriously and will investigate the situation thoroughly to avoid any errors. We appreciate your patience and the opportunity to improve. Sincerely, Benchmark Management

Thank you for your feedback. We apologize for the confusion regarding the bikes; we strive to provide accurate information and will work on clarifying this in our listing. We understand the inconvenience caused by the ice maker, and we want to inform you that the fridge filter has since been replaced. We also appreciate your comments about the shower temperature and will look into it further. We value your input and hope to improve for future guests. Sincerely, Benchmark Management

Thanks for staying with us at this property and for providing us witht his review. Your feedback is truly appreciated. We are delighted to hear that you found the location fantastic. Thanks also for your positive cleaning remarks as we truly do our best to prepare the property for each guest arrival. On the other hand, we do apologize for the inconvenience experienced during your stay. Your comments have been passed along to the proper parties. Please be rest assured that the team will be making the necessary checks and changes to ensure these issues will not be present for future stays. We apologize that you did not find us easy to communicate with as we do pride ourselves on excellent customer service. We are always ready, and willing to assist guests via text, email or phone call. We also thank you for quickly reporting each issue while here as this gave us the chance to try to resolve the issue during your stay. Please note that guest satisfaction means alot to us and we will definitely fix what was found unsatisfactory to achieve a better beach vacation experience for all moving forward, Thanks again for choosing to stay with us. We do hope we can welcome you again soon for a much better vacation experience. Regards Benchmark Management

Michelle, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you loved the cleanliness within this property and its location! Our hope here at Benchmark is to provide our guests with a 5-star vacation, and we are glad to see we were able to do so for you and your family. We would be honored to have you stay with us again for all your future trips to the beach! Sincerely, Benchmark Management.

Shannon, We are glad to hear that you thoroughly enjoyed your stay with us at Dunes of Seagrove! This condo offers a peaceful stay that supplies all the amenities you'd look for in a relaxing beach vacation. We would be honored to have you back to enjoy many more Florida sunsets on the water with us. Sincerely, Benchmark Management

David, Thank you for taking the time to leave a review. We pride ourselves on providing superior customer service and a hassle-free stay for our guests, we are so sorry that we fell short of that expectation. We always aim to resolve any issues with guests as quickly as possible during their stay, but unfortunately, we did not receive any communication of the issues you had with the cleanliness of the until after your departure. We will share your feedback with our departments to ensure we are representing our company to the standard of excellence we are known for. We would love for you to give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Tracy, Thank you for staying with us and taking the time to share your review! We appreciate your loyalty and hope to have you back again soon for another wonderful vacation here at the Dunes of Seagrove. We've shared your suggestions for the floors, rugs, and pool gate in hopes we can help make this unit and complex as perfect as can be! Your review perfectly sums up the many reasons why this is a fantastic place to rent for a peaceful beach getaway. Thank you, Benchmark Management

Kim, Thank you for sharing your feedback! We are happy to see that the overall stay was good! Our number one goal is to always provide a great vacation for our guests! We are sorry to hear that you thought the stay was overpriced. Our rates are set the year before and are agreed upon by the owner and our team. Also, weekly rates will typically run less than a partial week stay. We truly hope to see you return to stay with Benchmark Management again in the near future! Benchmark Management

Christina, We are thrilled to hear you had a great vacation at the Dunes of Seagrove condo! This unit has a great overlook of both the pool and extensive gulf views which keeps many coming back for years to come. We hope you will be one of those guests! Sincerely, Benchmark Management

Hi Odessa, Thank you for your feedback, on Dunes of Seagrove. We enjoyed having you and we hope you will return again. Thank you, Benchmark Management

Hi Erin! We're so glad to hear that you loved the location and the amenities! We apologize for the clean and TVs, and would love to accommodate you again to have another chance to provide you a stellar experience! Sincerely, Benchmark Management

Hi Erin! We're so glad to hear that you loved the location and the amenities! We apologize for the clean and TVs, and would love to accommodate you again to have another chance to provide you a stellar experience! Sincerely, Benchmark Management