The first night the heat would not turn off; the host arranged to replace the thermostat the next day then the heat would not turn on. Two deadbolts on the back door neither worked. Back yard and deck were a mess of bird droppings. Dogs barked until 11:30, then train noise most of the night. The white noise maker the owner supplied beside the bed did not allow us to drown out these sounds. Cats all over the front and back yard; this was disappointing as I have a gander allergy. The host attempted to find us a new place to stay as she seemed to understand, but both offered were in similar neighbourhoods with no place to relax and enjoy the outside without seeing run-down buildings or business parking lots. We sent the owner photos of our concerns before the end our the eight days we had scheduled to stay. The owner promised to get back to us the next day, and now weeks later, still no reply! We abandoned after two days but paid the full 8 with no attempt on the owner's part to help us. The host was above and beyond in being helpful and suggested we contact VRBO, they provided a direct number to the owner, but unfortunately, she never replied. We have stayed in many VRBO locations. THIS IS THE ONE, AND ONLY TIME WE HAVE EVER GIVEN A BAD REVIEW, AND BASED ON THE UNRESPONSIVENESS OF THE OWNER, WE WOULD HIGHLY RECOMMEND YOU NOT STAY HERE