RB18：リゾートシャトル付きのスキーインスキーアウトブレトンウッズタウンホーム、山の景色。 導入価格!!! 割引されたスキーチケット！

Thank you for the wonderful review! We are thrilled to know that the condo was a perfect fit for your group of seven and that all guests of all ages felt comfortable and well accommodated. We would be delighted to host you again in the future. Best, The Bretton Woods Vacations Team

Thank you, Lisa! We're glad your families and dogs enjoyed the spacious, peaceful condo and found everything you needed. We appreciate your kind words about our communication and hope to welcome you back.

Thank you for your review, Marianne! We appreciate you choosing to stay with us and taking the time to share your experience. We would be happy to welcome you back on a future visit.

Thank you for your kind review. We're glad the property met your needs and you enjoyed the nearby restaurant options. We hope to welcome you back for a future stay!

Thank you for your review, Nancy! We appreciate you choosing to stay with us and taking the time to share your experience. We would be happy to welcome you back on a future visit.

Thank you, Catherine! We're so glad RB18's location made your family ski weekend easier and that the clean, well-equipped home had everything you needed. It's lovely that your dog could join the trip too. We hope to welcome you back.

Thank you, Morgan, for your fantastic review! It’s great to hear that your family had such a wonderful Christmas break and that the property met your needs for convenience and space. We're pleased you found the kitchen well stocked and the home clean and updated. We'd love to welcome you back with more guests in the future!

Hi Megan, Thank you for your review. We apologize for the inconvenience caused by the lack of hot water during your stay but hope you appreciate that we provided compensation for the inconvenience. Our maintenance team strives to address issues promptly, but this issue required that a plumber be called in to resolve so we regret that they weren't able to resolve this one immediately. We appreciate your understanding and patience as we work improve our service. do not hesitate to reach out during your stay if any issues arise; we’re here to help! Best, The BWV Team

Lindsey's group was a pleasure to host. We hope to welcome them back for a future stay with Bretton Woods Vacations!

Thank you for your feedback, Paola. We are very sorry about your experience, and I really would invite you to look at all of our reviews before drawing the conclusion that you shouldn't rent from us again. I can wholeheartedly tell you that we have by far the cleanest units in the area, and the strongest cleaning team and most rigorous cleaning process. I did not inspect your unit and I do not question what you are saying; however, if that were really true, it means that something out of the ordinary happened, and it is absolutely not the norm or the standard for our units. In addition, the few times when we have had cleaning misses (which fortunately happens rarely, but does happen), our team is available 7 days a week to come and take care of anything that may have been missed. The fact that you say that there was no dishwasher soap also speak to something being amiss - we provide dishwasher detergent in all units. That said, I also reviewed the conversation with my team, and rather than giving them an opportunity to inspect and address any issue, the guest focused on wanting money, threatening that they would write a bad review if we didn't give them a refund; I would invite perspective guests to look at what others have to say and be aware of guests who use the threat of bad reviews as a form of extortion.

Thank you SOOOO much for your kind words! The Bretton Woods Vacations team works hard to ensure a great stay for all of our guests, and we make no mystery of the fact that the home needs some renovations (which will happen this Spring/Summer!), but that's in no way meant to scare people away. We would rather under-promise and over-deliver - and we do everything we can to ensure all of our units are clean and comfortable! Thank you and we hope to see you again!

Thank you for your review, sandy! We appreciate you choosing to stay with us and taking the time to share your experience. We would be happy to welcome you back on a future visit.